Water Division

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The 2023 Water Rate Process is underway.  Click on the banners below or here to see the notice that has been mailed to all customers and property owners.  Click HERE for the full details of the Cost of Service Study, Bill Calculator, FAQ’s and more.

The Water Division of the Utilities Department is responsible for the operation, maintenance, and improvement of the municipal drinking water system serving 87,000 people in the City of Napa and adjacent areas. The Water Division is dedicated to providing a safe and reliable supply of high-quality drinking water for its residential, commercial, industrial, and institutional customers. A comprehensive review of the City’s water system is contained in the Urban Water Management Plan. The Plan describes and evaluates water supply sources, projected demand, water conservation, and overall water service reliability through 2045.

The Utilities Administration Office is open Monday-Thursday 8am - 5pm. Fridays by phone or appointment only.

To pay your water bill, please use online payment system, mail, or pay in-person at City Hall, 955 School St, Napa, (707) 257-9508.  Pay by phone is not available at this time.

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