Taking Care of a Parking Ticket
You have 21 days after issuance of the parking ticket to take care of it before incurring penalties. Parking tickets are handled by a company called Data Ticket whom the City of Napa has contracted to manage our parking tickets. Data Ticket can be contacted at 800-989-2058; by logging onto the Citation Processing Center website; or send mail to:
Citation Processing Center
P.O. Box 2730
Huntington Beach, CA 92647-2730
Contacting the Officer Who Wrote a Ticket That You Believe Was in Error
If you believe that you are not guilty of the violation cited, you can contest the citation by calling Data Ticket at 800-989-2058 or by logging onto to the Citation Processing Center website within 21 days of issuance of the citation. If you believe the citation is in error, such as it is written to a vehicle you don't own or drive you can come to the Police Department within 5 days of issuance of the citation and fill out a "Parking Citation Review Request" form. It will be reviewed by the Parking Enforcement personnel and you will be notified with the results of the review. We reiterate that appeals based on guilt or innocence or mitigating circumstances must be processed through the 800 number or through the website. Officers cannot voice, forgive or otherwise "fix" tickets once they are written.
Red Light Photo Enforcement Ticket in the Mail
If you receive a Red Light Photo Enforcement Ticket in the mail, view the guidelines for screening violations:
Contact by viewing the Photo Notice website and follow instructions on your ticket. You must have your citation number and your license plate number. The City Code is NAPACA. If you have questions or wish to make an appointment to view the alleged violation you may call 707-257-9249 or Email the Red Light Photo Officer.