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1. How can I obtain legal assistance?

If a member of the public is in need of legal assistance, guidance may be found from one of the following organizations:

• Visit the website of the Napa County Bar Association, or call 1-707-224-7971.
• Visit the website of Bay Area Legal Aid (formerly Legal Aid of Napa Valley), or call 1-707-259-0579.
• Visit the website of State Bar Lawyer Referral Service, or call, toll free, 1-866-442-2529.
• Visit the website of the California Courts Self-Help Center.

2. Can members of the public obtain legal advice from the City Attorney?

No. The City Attorney is appointed by the City Council as the chief legal advisor for the City government, and the City Attorney provides legal advice directly to the City Council and City staff. City government services are provided to the public by City staff (implementing policy direction from the City Council, and considering legal advice form the City Attorney). Given this organizational structure, the City Attorney's Office is ethically precluded from providing legal advice directly to members of the public, under the California State Bar Rules of Professional Conduct.

3. How do I submit a claim to the City?

If you are part of an incident for which you believe the City of Napa has caused a loss or damages to your person or personal property, you have the option of completing and filing a Claim with the City. Visit the City Clerk's Claims page for more information on claims, and please follow instructions on the Claim Form (PDF). You may personally deliver or mail the form to:

City Clerk Department
City Hall
955 School Street
Napa, 94559

Claim forms can be obtained online or by coming into the City Clerk office. Please complete the form and attach any documentation (e.g. photos, repair bills, etc.) that you feel may support your claim. If you have questions regarding the filing process, or would like a claim form mailed to you, please contact the City Clerk office at 707-257-9303.

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1. How do I obtain a Marriage License?

Marriage licenses can be obtained at the Napa County Clerk's office located at 1127 1st Ste A, Napa, CA 94559. For complete details visit the Marriage License info on the County website or contact the office via phone at (707) 253-4247.  

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1. #1 - What is the difference between "at-large" and "by-district" elections?

We currently have an at-large election system, where voters of the entire City elect all members of the City Council. “By-district” elections would divide the City into geographic districts. Voters in each district would choose their Councilmember, who must also live in that district; but the Mayor would continue to be elected at-large.

2. #1 - ¿Cuál es la diferencia entre las elecciones "en general" y "por distrito"?

Actualmente tenemos un sistema electoral en general, donde los votantes de toda la Ciudad eligen a todos los miembros del Concejo Municipal. Las elecciones “por distrito” dividirían la ciudad en distritos geográficos. Los votantes en cada distrito elegirían a su Concejal, que también debe vivir en ese distrito; pero el alcalde continuaría siendo elegido en general.

3. #2 - What are the Federal and California Voting Rights Acts?

The Federal Voting Rights Act (FVRA) of 1965 was implemented to overcome legal barriers at the state and local levels that prevented minority groups from exercising their right to vote as promised under the 15th Amendment of the U.S. Constitution. It protects the rights of all citizens to participate in the voting process. The California Voting Rights Act (CVRA) was passed in 2001 based on the legislature’s finding that minorities and other members of protected classes were being denied the opportunity to have representation of their choosing at the local level. The system of at-large elections caused a number of issues that are associated with denial of representation. If a violation of the CVRA is found, the act stipulates that, “the court shall implement appropriate remedies, including the imposition of district-based elections that are tailored to remedy the violation.”

4. #2 - ¿Cuáles son las leyes federales y de California de derecho de voto?

La Ley Federal de Derechos de Voto (FVRA, por sus siglas en ingles) de 1965 se implementó para superar las barreras legales a nivel estatal y local que impedían que los grupos minoritarios ejercieran su derecho al voto según lo prometido en la 15a Enmienda de la Constitución de los Estados Unidos. Protege los derechos de todos los ciudadanos a participar en el proceso de votación. La Ley de Derechos Electorales de California (CVRA, por sus siglas en inglés) se aprobó en 2001 en base a la decisión de la legislatura de que a las minorías y otros miembros de las clases protegidas se les negaba la oportunidad de tener representación de su elección a nivel local. El sistema de elecciones generales causó una serie de problemas asociados con la denegación de representación. Si se encuentra una violación de la CVRA, la ley estipula que el tribunal implementará los recursos apropiados, incluyendo la imposición de elecciones basadas en el distrito que se adaptan para remediar la violación.

5. #3 - What has happened to other cities facing a CVRA allegation?

As of now, no city has been successful in defending against a CVRA allegation. Other cities and districts that have been sued were ordered to pay significant settlements. 

6. #3 - ¿Qué ha pasado con otras ciudades que enfrentan una acusación de CVRA?

A partir de ahora, ninguna ciudad ha tenido éxito en la defensa contra una acusación de CVRA. A otras ciudades y distritos que han sido demandados se les ordenó pagar acuerdos legales significativos.

7. #4 - What are the criteria for establishing the boundaries of the four Council districts?

The criteria for creating districts must comply with State law (see Elections Code Section 21621), and generally include:

• Equal population of residents in each district (based on census)
• Geographic contiguity, compactness, & integrity (consider natural or man-made barriers – river, creeks, busy streets)
• Local community of interest: common social or economic interests:
  • Examples include shopping, schools, home ownership, unemployment, median income
• Cannot consider political parties, incumbents, or candidates.
• Boundaries easily identifiable and understandable to residents.

8. #4 - ¿Cuáles son los criterios para establecer los límites de los cuatro distritos del Consejo?

Los criterios para crear distritos deben cumplir con la ley estatal (consulte la Sección 21621 del Código Electoral) y generalmente incluyen:

• Población igual de residentes en cada distrito (según el censo).
• Contigüidad geográfica, compacidad e integridad (considerar barreras naturales o artificiales: ríos, arroyos, calles ocupadas)
• Comunidad local de interés: intereses sociales o económicos comunes:
• Los ejemplos incluyen compras, escuelas, propiedad de vivienda, desempleo, ingresos medios.
• No se pueden considerar partidos políticos, titulares o candidatos.
• Límites fácilmente identificables y comprensibles para los residentes.

9. #5 - How will the election district boundaries be decided?

• The City Council will take comments from residents and interested community groups at two public hearings to understand the community’s view of where district boundaries should be drawn. 
• The City Council will then define the criteria they want a demographer to use in creating one or more proposed district maps. The demographer’s goal will be to draw map options that meet the criteria, and that takes into account comments from the community as prioritized by the City Council. 
• The draft maps will be presented for public comment and review at two additional City Council public hearings. 
• At those hearings, the City Council will provide further direction to the demographer, who will revise the map or maps, which will then go before the City Council for a final vote.
• The City Council is required to establish district boundaries in accordance with State law (see FAQ #4)

10. #5 - ¿Cómo se decidirán los límites del distrito electoral?

El Consejo Municipal tomará comentarios en dos audiencias públicas de los residentes y grupos comunitarios interesados para comprender el punto de vista de la comunidad sobre dónde deben trazarse los límites del distrito.

El Consejo Municipal entonces definirá los criterios que desean que el demógrafo use para crear uno o más mapas de distrito para proponer. El objetivo del demógrafo será dibujar opciones de mapas que cumplan con los criterios, y que tenga en cuenta los comentarios de la comunidad según la prioridad del Consejo Municipal.

El borrador de los mapas se presentará para comentario público y revisión en dos audiencias públicas adicionales del Concejo Municipal.

En esas audiencias, el Concejo Municipal brindará más instrucciones al demógrafo, quien revisará el mapa o los mapas, que luego irán al Concejo Municipal para una votación final.

Se requiere que el Concejo Municipal establezca los límites del distrito de acuerdo con la ley estatal. (vea la pregunta 4)

11. #6- How can I participate in the decision-making process?

You and your neighbors are encouraged to attend the public hearings as the community’s input in developing the voting districts is very important to this process. A schedule of meetings has been posted on the District Elections webpage.

12. #6- ¿Cómo puedo participar en el proceso de toma de decisiones?

Se les anima a usted y a sus vecinos a asistir a las audiencias públicas, ya que el aporte de la comunidad en el desarrollo de los distritos electorales es muy importante para este proceso. Se ha publicado un calendario de reuniones en la página web de Elecciones del Distrito.

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1. What is the balance on my account?

Contact the Finance Department-Revenue Division at 707-257-9508. Please have your account number ready for faster service.

2. How can I appeal an invoice or citation from the City of Napa?

You may mail your appeal to the department that issued the invoice or citation as indicated:

• Parking Citation - Police Department (Traffic Division) Phone: 707-257-9577
• Minor Alcohol - Police Department (Administration) Phone: 707-257-9550
• Weed Abatement - Fire Department (Fire Prevention Division) Phone: 707-257-9590
• Administrative Citation - Community Development Department (Code Enforcement) Phone: 707-257-9646
• Other Accounts Receivable - Finance Department (Revenue Division) Phone: 707-257-9508

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1. What are the projections for Fiscal Year (FY) 2019/20? Is the City expecting a surplus or a shortfall?

The City is currently projecting a revenue shortfall of approximately $10 million for FY 2019/20, which ends on June 30, 2020.

2. What has the City done so far to address the FY 2019/20 revenue shortfall?

The City is taking action to offset these losses. Per Council direction, the City has transferred $4.6 million from the Capital Improvement Program (CIP) Fund by suspending the Civic Center Project and cancelling the Dwight Murray Plaza project. Additionally, the Council approved using any remaining Non-Recurring General Fund to address the remaining approximately $5.4 million revenue shortfall. If the shortfall ends up being higher than the projection, the City may also need to use its Reserve funds.

3. When will the City know the final tally on revenues and expenses for FY 2019/20?

The City will have good estimates of final revenues and expenses in September 2020, once the closing process and audit preparation are complete. The City’s annual external audit will begin in October 2020.

4. What are the projections for revenue in FY 2020/21?

The City is currently projecting revenue decreases of approximately $20 million for next fiscal year. To address these losses, the City Council adopted a new budget in June that outlines reductions in a number of areas. For example, the City has "frozen" approximately 32 vacant positions. Additionally, the Council approved the use of two funds to help balance the budget and address the projected revenue decreases:

1. Any Non-Recurring General Fund available after the close of FY 2019/20, and
2. Funding left over after Capital Projects have been closed out and the use of emergency reserves.

There are no layoffs or employee concessions (salary or benefit decreases) included in the recently adopted FY 2020/21 budget except for the voluntary reductions made by the City Manager.

5. Is the Parks and Recreation Services (PRS) Department being eliminated in FY 2020/21?

No, the PRS Department is not being eliminated in the FY 2020/21 Budget. As Napa prepares for the August retirement of its current Parks & Recreation Director, John Coates, the City has decided to shift administrative duties to address the impending vacancy. The department will remain intact, with day to day operations continuing under the supervision of Recreation Manager Katrina Gregory, and Parks & Urban Forestry Manager Jeff Gittings. Following Coates’ retirement, general oversight of the Parks & Recreation Department will fall to Vin Smith, Director of Community Development. 

6. How often will the City be reviewing the budget, including actual revenues?

City staff will constantly monitor financial information impacting the budget. The Finance Department will bring monthly updates to Council, at the second meeting of each month. The City will release information frequently to employees and the community via social media, the Napa News email newsletter, and the City’s website.

7. When will the City’s Fiscal Policies be reviewed/updated?

The Finance Department will begin reviewing the fiscal policies in July 2020 and will bring proposed amendments to Council in Fall 2020.

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1. Do I need a license to conduct business in Napa and why?

The City of Napa requires everyone doing business in the City of Napa to pay a business license tax. The tax on most businesses is based on gross receipts earned and must be renewed at the end of the applicable period. Licenses are issued for revenue purposes only. It is not a permit to operate a business in violation of City, County, State and Federal Laws.

2. Where do I get information about business tax requirements?

To get information on business tax requirements, please contact HdL Companies at 707-492-5154  or [email protected]

3. Who is taxed?

Businesses that are located in the City of Napa or that are located outside the City but generate receipts within the City limits are required by City Ordinance to pay a business tax to the City using our Online Business License Portal.

4. What information is needed to obtain a business license?

To obtain a business license, a completed application with information about the business and an estimate of gross receipts to be earned in the City of Napa during the first period is required. If the business is located in the City of Napa, a zoning clearance or a home occupation use permit from the Planning Division is necessary. Certain applicants may also require clearance and special permits from other City or County departments.

5. How is the tax calculated?

The initial tax is based on your estimate of gross receipts and multiplied by the applicable rate, depending on the business. At the end of each reporting period, a renewal form will be mailed to the business and the new tax calculation will be based on the prior period’s actual gross receipts.

6. How is the application reviewed and processed?

The application is reviewed and processed by HdL Companies for the issuance of the business license. Additionally, the application will be referred to the Planning, Fire Prevention, Code Enforcement, Building and Police Departments as necessary. Inspections may be required as part of the approval and clearance process for those department’s permits. If the business is a food establishment, a permit from the County Health Department will also be necessary.

7. Can I do business while my license is in process?

Applicants will be issued a business license upon completion of HdL Companies review of the application and payment of the business license tax. However, if your business requires one or more permits from other City or County departments, start of business must wait for those departments to issue the required permits.

8. How can I obtain a copy of a current business license?

Please use our Online Business License Portal or contact HdL Companies Customer Service at 707-492-5154 or [email protected]

9. How can I obtain a copy of a prior year's business license?

Please use our Online Business License Portal or contact HdL Companies Customer Service at 707-492-5154 or [email protected]

10. What else do I need to do to start my business?

If you conduct business using a name other than your legal name (DBA), you are using a fictitious business name. Contact Napa County Recorder's Office for more information. If you sell tangible property, you are required to obtain a Seller's Permit from the State Board of Equalization (BOE) for the purpose of collecting and reporting sales tax to the State of California. View additional information on sales and use tax.

If you have employees and withhold State Income Tax, Disability and Unemployment insurance, contact the State Employment Development Department (EDD) to obtain a State Employer ID number. If you intend to have employees or to obtain a Form 540 for estimating State Withholding Tax for yourself, contact the Franchise Tax Board (FTB). If you plan to sell or serve alcoholic beverages, contact the Alcoholic Beverage Control Board (ABC).

Depending on the type of business being conducted, please consult the Department of Consumer Affairs. Many professions, including Building Contractors, need to obtain California State Licenses. Contact the Internal Revenue Service (IRS) for a federal employer ID number, a businessman's kit, seminars for new businesses, additional information and forms. If your business uses a weighing or measuring device, a (PLU) price lookup system or scan gun system for retail sales, a permit from the Napa County Sealer of Weights and Measures will also be necessary. Call Weights and Measures at 707-944-8714 for assistance.

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1. What forms of payment do you accept?

We accept cash, check, money order, traveler's check, Visa and MasterCard. Electronic bill payment providers or Direct Payment may be used. Establish Automatic Bill Payment online.

2. What are your business hours and where are you located?

The City of Napa Finance Department-Revenue Division is open from 8 a.m. to 5 p.m. View the offices location.

3. Can I pay my bill online or over the phone?

You can pay your water bill directly online or you can set up the City of Napa as a payee using your Online Bill Payment service provided by your bank or Direct Payment may be used. You can establish automatic bill payment online.

4. Where can I pay my garbage bill?

Umpqua Bank accepts payments for solid waste and recycling services. Branches are located at:

1500 Soscol Avenue

Napa, CA 94559

820 Levitin Way

Napa, CA 94559

Payments are not accepted at City Hall.

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1. How can I resolve my account in collection?

Contact Professional Recovery Systems (accredited collection agency) directly at 877-596-4777 or 707-454-2010. Revenue Division staff may be contacted at 707-257-9508 to assist you with a detailed explanation of your account activity. However, payment will need to be processed through the collection agency.

2. How do I provide feedback on the service I received?

A written communication is preferred by email or by mail. You may also contact the Supervisor or the Finance Manager by calling 707-257-9508.

3. Where do I report water quality issues?

Before reporting a specific problem, please note whether your concern is with color, odor, taste, or something other, and be prepared to answer the following questions:

• Is the problem in the hot water, cold water, or both?
• Is the problem observed at all faucets?
• Do neighbors see a similar problem?
• Is there construction activity nearby?

Call Water Division staff at 707-257-9521.

4. Where are the county offices located?

The county offices are at the following locations:

• Napa County Administration
  1195 Third Street
  Room 310
  Napa, CA 94559
• County Clerk-Recorder's Office
  900 Coombs Street
  Room 116
  Napa, CA 94559
• County of Napa Sheriff's Office
  1535 Airport Boulevard
  Napa, CA 94559

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1. What is Transient Occupancy Tax (TOT)?

TOT is an acronym for Transient Occupancy Tax. The City of Napa's TOT rate is 12% and tax remittance is due on the 10th day of the month subsequent to the month of taxable transactions.

2. How do I obtain the monthly Transient Occupancy Tax forms?

Access the monthly forms in our Document Center.

3. Who is exempt from the Transient Occupancy Tax?

The following persons are exempt:

• Any person as to whom, or any occupancy as to which, it is beyond the power of the city to impose the tax herein provided, and only when in the performance of official duties thereof. (NMC Section 3.20.030)
• Any officer or employee of a foreign government who is exempt by reason of express provision of federal law or international treaty. (A diplomat on official business).
• Federal Credit Union members on official business.
• Any occupancy paid for by the American Red Cross when housing disaster victims in a hotel on a temporary basis and/or by American Red Cross staff in the conduct of their emergency operations (City of Napa Council Agenda Summary Report 12F, 11/7/95.

Download the exemption form (PDF). Follow the instructions on the form and submit with your tax filing and payment.

4. Do I need to submit a Transient Occupancy Tax return even if I do not have any rents for the month?

Yes, returns must be filed each month.

5. How can I obtain a Transient Occupancy Tax financial information for the City of Napa?

The City of Napa provides Transient Occupancy Tax information on an aggregate basis. Requests for information should be submitted in writing to the City of Napa Finance Department-Revenue Division or by emailing us. You may also call 707-257-9508.

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1. How do I apply for water service?

You may call 707-257-9508 or apply in person at the City Hall Finance Department Revenue counter, Monday through Friday from 8 a.m. to 5 p.m. A Social Security Number or Driver's License Number and a deposit will be required to open an account. The following deposit requirements are also needed:

• Inside the City Limit: $100
• Outside the City Limit: $150

2. How much is the deposit to open a water account inside/outside the City of Napa?

Pursuant to the City of Napa Master Fee Schedule the fees include:

• Inside the City Limit: Deposit for water service is $100
• Outside the City Limit: Deposit for water service is $150

3. Is there an underground leak adjustment and can I apply for it?

One underground leak adjustment is permitted within a 5-year period per account or address. The application must be received within 60 days from confirmation or discovery of the leak and the adjustment must be for more than 5,000 gallons of water. Please contact the Finance Department Revenue division at 707-257-9508 for additional information.

4. Can my late fee be waived?

If you feel that a late fee was charged in error, please email or call 707-257-9508 and have your account number ready for faster service.

5. Can I get an extension to pay my water bill and keep my water service on?

An extension request is evaluated on the account history and the circumstances of the case. Contact the Finance Department Collections Division at 707-257-9508 for assistance and have your account number ready.

6. Who else can I call for help with paying my bill?

You can reach out to the following organizations for assistance in paying your bill:

• The Napa County Health and Human Services Phone: 707-253-4279
• Salvation Army Phone: 707-226-8150
• Molly's Angels Phone: 707-224-8971
• Catholic Charities Phone: 707-224-4403

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1. Can I visit one of your stations for a station tour?

We are happy to host station tours. We ask that you call ahead of time to schedule a visit, especially when bringing large groups. Please call our Fire Administration main line at 707-257-9593

2. Can a crew come out to my event to help with public education (school assembly, teach CPR, etc.)?

Any potential public education event needs to be scheduled beforehand. We will try to accommodate all requests. Please call our Fire Administration main line at 707-257-9593 

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1. What is the new law on flavored tobacco products?

On October 20, 2020, the Napa City Council adopted Ordinance O2020-011 prohibiting the sale of flavored tobacco products within the City of Napa limits, with certain exceptions. The new law coincides with State regulation changes effective January 1, 2021 resulting from the adoption of SB 793.

Retailers are now prohibited from the sale or distribution of any flavored tobacco products and flavored cigarettes, including menthol cigarettes. Certain exceptions are allowed for premium cigars, loose leaf tobacco, and hookah products. 

This law affects only retailers – not the use or possession of these products by individuals.

2. When does the flavored tobacco products sales prohibition go into effect?

The law will go into effect on January 1, 2021.

3. Why is the City of Napa enacting this ban?

The new municipal ordinance language mirrors SB 793, which was approved by Governor Newsom in September and will become state law effective January 1, 2021. In addition to mirroring the State law, the City Council supports these restrictions which will help the public health, safety, and welfare of the residents and visitors to the City of Napa. The Council expressed interest in reducing underage tobacco use, including e-cigarette and vaping devices.  

4. Why are flavored tobacco products, including flavored cigarettes, a public health concern?

This law represents an important step in reducing health disparities and smoking incidence rates since the tobacco industry has historically targeted sales of flavored products to youth and communities of color. Most youth who start using tobacco products start with a flavored product. Research shows that the flavors keep people using the product even if they desire to quit. This law was passed to limit youth exposure to flavored tobacco products and to support quitting tobacco product use to reduce the burden of the number one cause of death and disease in the country. 

5. How are “tobacco product” and “characterizing flavor” defined in the law?

Napa Municipal Code 8.20.020 provides the following definitions:

• “Tobacco product” shall have the meaning set forth in California Business and Professions Code Section 22950.5. “Tobacco product” does not include a product that has been approved by the United States Food and Drug Administration for sale as a tobacco cessation product or for other therapeutic purposes where the product is marketed and sold solely for such an approved purpose. “Tobacco product” includes any of the following:
  
  A. A product containing, made, or derived from tobacco or nicotine that is intended
  for human consumption, whether smoked, heated, chewed, absorbed, dissolved,
  inhaled, snorted, sniffed, or ingested by any other means, including, but not
  limited to, cigarettes, cigars, little cigars, chewing tobacco, pipe tobacco, or snuff.
  
  B. An electronic device that delivers nicotine or other vaporized liquids to the person
  inhaling from the device, including, but not limited to, an electronic cigarette,
  cigar, pipe, or hookah.
  
  C. Any component, part, or accessory of a tobacco product, whether or not sold
  separately.
  
  D. A substance regulated by California Penal Code Section 308, including any
  tobacco, cigarette, or cigarette papers, or blunt wraps, or any other preparation of
  tobacco, or any other instrument or paraphernalia that is designed for the
  smoking or ingestion of tobacco, tobacco products, or any controlled substance.
  
  “Characterizing flavor” means a distinguishable taste or aroma, or both, other than the
  taste or aroma of tobacco, imparted by a tobacco product or any byproduct produced by
  the tobacco product. Characterizing flavors include, but are not limited to, tastes or
  aromas relating to any fruit, chocolate, vanilla, honey, candy, cocoa, dessert, alcoholic
  beverage, menthol, mint, wintergreen, herb, or spice. A tobacco product shall not be
  determined to have a characterizing flavor solely because of the use of additives or
  flavorings or the provision of ingredient information. Rather, it is the presence of a
  distinguishable taste or aroma, or both, as described in the first sentence of this
  definition, that constitutes a characterizing flavor.

6. What is a flavored tobacco product?

Flavored tobacco product means any product that contains a constituent that imparts a characterizing flavor.

7. Which flavored products fall into the exemption category?

Ordinance 0202-011 allows for exceptions to the prohibition of flavored tobacco products for specific products. These are limited to:

• Flavored shisha tobacco products sold by a hookah tobacco retailer meeting State licensing and other requirements
• Premium cigars meaning those that are handmade, not mass produced by use of mechanization, has a wrapper that is made entirely from whole tobacco leaf, does not have a filter, tip, or nontobacco mouthpiece and is capped by hand.
• Loose leaf tobacco

8. How will this new law be enforced?

Retailers should note that compliance with State law for flavored tobacco sale restrictions will result in compliance with the Napa Municipal Code as well. 

Additionally, the City of Napa’s goal is compliance on all Municipal Code requirements, and will work in partnership with retailers to meet these new requirements. The new code does allow the City to enforce the provisions with methods including administrative penalties and citations if necessary. 

9. Where can I go for more information on this new ordinance?

You can view the full ordinance text here.

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1. What is the City of Napa doing about homelessness?

The City directs its efforts at providing resources to those who are willing to accept help, partnering with regional organizations to address the causes of homelessness and deter unwanted behaviors. We collaborate with partner organizations to provide services and a path to self-sufficiency to those who are currently in need. We start with outreach: face-to-face dialogue to ascertain if an individual is from Napa and might have family nearby. We gather information to determine what services an individual might need and then take the appropriate steps, whether it’s a referral to Abode, a bus ticket to reconnect with family, or something else. We also provide a continual, visible, and physical presence to deter illegal activity.

2. How do we do this?

• Development of a multi-agency, City/County partnership to increase collaboration of service providers to assist the homeless in becoming self-sufficient
• Ongoing personal contact between the homeless outreach program and homeless individuals to increase trust and make referrals to service providers
• Work closely with local outreach organizations to coordinate housing, employment, and medical and mental health services
• Enforcement of law violations (trespassing, public intoxication, aggressive panhandling, etc.)

3. Who is responsible for dealing with homeless?

The Napa Police Department works to build a rapport with clients while introducing them to the many services available in Napa County. The police work as advocates, case managers, and housing counselors to help clients find the services that will lead to long-term stable housing. This effort strengthens the community by giving those in need a hand up while working to reduce non-emergency calls to vital law enforcement and fire services in Napa County. Brandon Gardner, Napa Police Department’s homeless outreach specialist, leads the efforts within the City of Napa.

Additionally, Napa County Health & Human Services contracts with Abode Services to provide emergency shelter and outreach services, as well as manage several housing programs for residents of Napa County experiencing homelessness. Their services include emergency assistance, referral to community support services, and connection to housing interventions and landlord engagement and support. In Napa, Adobe has an outreach team of five, who are regularly out in the community proactively connecting homeless to services. Founded in Alameda County in 1989, Abode Services expanded to serve Alameda, Santa Clara, Santa Cruz, San Mateo and Napa counties.

Napa Police Department Outreach and Adobe Services are part of a multi-agency continuum-of-care team increasing collaboration among service providers to assist homeless clients en route to self-sufficiency. 

Coming soon: List of partner agencies.

4. Why are there so many homeless people in the City now?

The causes of homelessness are many and complex and include large-scale socioeconomic factors as well as personal risk factors including mental illness, disability, and lack of a family or social network. Every year, during the third week of January, we do a count to determine how many homeless are in our community. Our numbers have not really increased; the homeless population has just moved to more visible areas due to the pressure of gentrification. As the riverfront has been developed, for example, the encampments along the river have had to move. We have also lost most of our short-term, residential housing in recent years. And housing prices have become prohibitive for more and more people.

5. When should I call the police?

Homelessness describes the condition of people without a regular dwelling and is not a criminal activity. However, when you see someone doing something illegal, you should call the police. Panhandling is not illegal, but if the panhandler is aggressive and you feel threatened, call 9-1-1 and move away from the subject. You should always call 9-1-1 if you need emergency assistance from police or fire or there is a medical emergency or an immediate threat to public safety. Additionally, the Napa Police Department will take action for theft, public consumption of alcohol, trespassing, or other disruptive behavior. These offenses are typically classified as misdemeanors.

6. What if someone is endangering another person or appears to be in immediate danger or suffering a mental health crisis (seems very disoriented, is screaming, is destroying things)?

Call 9-1-1.

7. What if someone is harassing people walking by or obstructing entrance to a storefront?

Call PD dispatch at 707-257-9223.

8. What if I am concerned about a homeless encampment?

Contact PD Outreach at 707-257-9479.

9. What is the best way to help the homeless?

The City encourages residents to respond to panhandlers with a respectful but firm “No.” All of our partner organizations as well as law enforcement concur that giving money to panhandlers does more harm than good and may support illegal activity, including drug use, while also encouraging more panhandling. Responsible options for generosity include volunteering with or donating to any of the local organizations that work to solve homelessness in our community. The best way to help is to connect individuals with resources in the community. If you see someone who is homeless and you want to help, refer them to Abode Services at 707-271-7818 – don’t call 9-1-1.

10. What if someone is in need of clothing or shoes?

Contact Abode Services at 707-271-7818.

11. What if someone is hungry and asking for food or in need of a meal?

 The Salvation Army of Napa, located at 590 Franklin St., offers the Neighborhood Table program, which serves a free hot lunch Monday-Friday, 11:30 am -12:30 pm and The Table, located at 1333 Third St., provides a daily nutritious meal to anyone who is hungry Monday-Friday from 3 to 4:45 pm. At other times, contact Abode Services at 707-271-7818.

12. What if someone is homeless and in need of housing?

Contact Abode Services at 707-271-7818.

13. What if someone needs resources to stay in their current housing (security deposit, furniture, car repair funds, etc.)?

Contact Abode Services at 707-271-7818.

14. What if someone needs non-emergency medical attention?

Ole Health, located at 1141 Pear Tree Lane, accepts walk-ins Monday-Saturday; however, patients must call ahead to 707-254-1770. Queen of the Valley Medical Center Prompt Care, located at 1621 West Imola Ave in the River Park Shopping Center, accepts walk-ins from 10 am-8 pm daily: 707-251-4280. The CARE Network at the Queen of the Valley Medical Center provides no-cost help for low-income chronically ill: 707-251-2000.

15. What if someone is in need of mental health support?

If it’s an emergency, call 9-1-1. Otherwise, refer to Napa County Mental Health crisis line: 707-253-4711. For other concerns, contact PD Outreach at 707-257-9479.

16. What if someone is living on the street or in an encampment and needs general help?

Contact Abode Services at 707-271-7818.

17. What if a homeless person in not in the City of Napa, but elsewhere in Napa County?

Contact Abode Services at 707-271-7818.

18. What if a homeless person is a minor?

Call PD dispatch at 707-257-9223. If you are a transitional-age youth in need of services, call V.O.I.C.E.S. 707-251-9432

19. Who do I call if I see a someone being abused?

If it’s an emergency situation, call 9-1-1. If the individual is not in immediate danger, you call contact PD dispatch at 707-257-9223 or refer the individual to NEWS 24-hour domestic violence and sexual abuse help line at 707-255-6397  

20. What success have we seen in Napa?

Napa’s collaborative model has resulted in over 100 homeless individuals, including women and children, finding long-term, supportive housing and a life off the street each year, and another 70 individuals being diverted into support programs. 

• When possible, we try to reunify families; we have helped many clients with bus tickets to reconnect with family members
• Several clients and volunteers have had employment assistance and found jobs
• Many clients have entered recovery programs and have had success dealing with addiction
• We have increased arrests of criminal elements within the homeless community that undermine efforts to provide responsible compassion

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1. I have never had to evict a Section 8 tenant before. What steps do I need to take?

We strongly suggest you seek legal counsel before issuing a 3-day or thirty-day Notice, thus starting the eviction process. Send a copy of any Notice to the Housing Authority. The copy of the Notice for the Housing Authority must include the lease violations (also known as "cause") that prompted the Notice.

You should cite the section of the lease that has been violated and give dates and specific examples of the violation(s). If the tenant complies, no further action is needed. If the tenant does not comply, follow up by taking appropriate legal steps. We strongly suggest you seek legal counsel for these steps. A copy of each legal document should be given to the Housing Authority.  This includes Summons and Complaint, Unlawful Detainer judgment and/or Right of Possession.

Please keep in mind that an eviction goes on your tenant's credit report and may impact their ability to rent future dwellings. We urge you to use care in implementing this step. It should only be used for serious and repeated violations of the lease. If you simply wish to no longer rent to the tenant, or have a reason to stop participating in the Housing Choice Voucher Program, a Ninety-Day Notice should be utilized.

2. What grounds can I use for evicting my Section 8 tenant?

Any serious or repeated violation of the lease is grounds for eviction. This is the same as on an open market lease or rental agreement.

3. I was intending to evict my Section 8 tenant but before I could do so the tenant moved out. No written notice of intent to vacate was served by the tenant. When will the HA cancel the contract?

The effective date of the cancellation of the contract will be the end of the month in which the tenant moved out.

4. What if my Section 8 tenant vacated the unit before the eviction process is completed?

The tenant and owner may mutually agree to break the lease on a specific date to expedite the move out and to save the owner on eviction costs. A copy of the mutual agreement must be sent to our office.

5. Must I always evict to get a Section 8 tenant to move out?

After the first term of the assisted lease or rental agreement, you may serve a 90-Day Notice to vacate to your tenant at any time. You do not have to state cause. However, if the tenant does not move out, you will have to go through legal eviction.

Most tenants will move on the 90-day notice. Remember to send us a copy of the 90-day notice you serve on your tenant. We strongly suggest you seek legal counsel for these steps.

6. How does my evicting a Section 8 tenant help me?

Evicting a Section 8 tenant can help you in several ways. Families get the message when owners display no tolerance for serious or repeated violations of the lease. They want to keep their Section 8 assistance and not place it in jeopardy.

When tenants learn by your actions that you do enforce your leases, and are not reticent to go through eviction if needed, they have a greater incentive to abide by the terms of the lease.

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1. I’m not on Section 8 yet. Can I join FSS

No, you must have a Section 8 voucher and be leased up in Napa before you can join our FSS program.

2. Is the FSS program required?

No, it is a voluntary program.

3. Will I lose my housing assistance if I don’t graduate from FSS?

No. You will not lose your housing, and may leave voluntarily at any time. However, if there has been money set aside in your escrow account for you, you will forfeit that money.

4. Will I lose my housing assistance if I do graduate from FSS?

No. The goal of the FSS program is to help you reach self-sufficiency and earn a living wage; however, graduation requires only that you complete your own goals, be suitably employed, and be off cash aid for a year prior to the end of the contract. If you are far enough along the path to self-sufficiency by the time you graduate from FSS, you may be earning enough money that you will no longer be eligible for Section 8; that’s a great thing for you! If you graduate from FSS but still meet the income guidelines, you will continue to receive your housing assistance.

5. What do I have to do to join FSS?

You must be receiving Section 8 rental assistance, indicate your interest to the FSS Coordinator, attend an orientation, and complete an application and an assessment form. You will be required to sign a contract of participation, and create a five-year plan defining the goals that will help you reach self-sufficiency.

6. What do I need to do to stay on FSS?

You must seek and maintain employment during the duration of your five years on FSS (seeking employment may include full-time job training and education). You must maintain contact with your FSS case manager, respond to requests for progress reports, work towards completing your goals and activities, and remain in good standing with the Section 8 program.

7. How often will I meet with my FSS case manager?

In addition to any interim or scheduled annuals, participants are required to maintain contact with their case manager at least four times a year regarding ITSP activities and program status or progress. Contact can be by telephone, email, mail, or face-to-face contact.

In the beginning, you may need more support and you may need to meet with your FSS Coordinator more often. Throughout your participation, we are available to help guide you to resources that can help you accomplish your goals.

8. What if my goals change?

You can make changes to your ITSP at any time. However, the changes must be agreed upon by both you and your case manager, and if you remove any goals, they must be replaced by a reasonable alternative that will equally further your progress toward self-sufficiency.

9. Will my FSS escrow account count against me for Housing, Welfare, SSI, etc?

No, funds in the escrow account are not your money. The money belongs to the Housing Authority until you have completed all your goals necessary for you to graduate. When you graduate, you will receive a lump sum that is non-taxable. It may impact some benefits but should this happen your FSS Coordinator will be available to assist you in researching your options and coming up with a plan.

10. Can anyone else in my family join FSS?

Any other adult in your household may create an ITSP and access FSS resources. However, there will be only one escrow account, and the Head of Household must be suitably employed by the end of the contract period.

11. What if my family member who lives with me is receiving cash aid for his/her child?

Everyone in the household must be off cash aid 12 consecutive months prior to graduating. The exception to this rule would be if someone was receiving cash aid for a non-needy relative. This is a specific program, so your FSS Coordinator would work with you to ensure you are in compliance and inform you if you were not.

12. I have a disability and cannot work full time. Can I join FSS?

As with all our programs, we will make reasonable accommodation for your disability. In some cases that accommodation may mean working fewer hours, or working from home. The accommodation must match your needs as verified by your physician. Typically, we refer FSS participants to the Department of Rehabilitation, who can help with retraining.

13. I already have a case manager at another agency. Will you coordinate?

You may sign a release of information form allowing your FSS case manager to talk to your other case manager(s). Your FSS case manager will do their best to coordinate with your other case managers to ensure that your various service plans are realistic and in line with one another and there is no duplication of services.

14. What do I have to do to start earning Escrow?

To start earning escrow, you must increase your earned income. Your income must go above your income at contract signing. Once your wages go up, your portion of the rent will go up too and that change in rent will be deposited into the escrow account.

15. What is the Family Self-Sufficiency Program?

The Family Self Sufficiency (FSS) program works with support agencies throughout Napa County to help families develop the strengths, skills and experience necessary to achieve economic independence. The FSS program is a team effort involving your family, the FSS Case Manager, and the job training, educational and social service agencies that will lend you a hand along your journey towards economic self-sufficiency.

With the FSS Coordinator, you will develop an Individual Training and Service Plan (ITSP) that outlines your personal goals in addition to HUD’s mandatory goals of employment, independence of welfare (cash assistance) and the individual steps that you will take to accomplish these goals. You will also receive referrals to other agencies who work with FSS families, such as schools, social service agencies, and job training programs to help you accomplish your goals.

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1. Who qualifies as a first-time home buyer?

A first-time home buyer is considered anyone who has not owned a home in the past three years.

Additionally, these programs allow others outside this definition to be considered as first-time homebuyers:

• A displaced homemaker (defined as someone who has not worked full-time within the last two years and has been unemployed/underemployed and worked to care for their home and family) who owned a home with their spouse or resided in a home owned by the spouse.  
• A single parent who owned a home with their spouse or resided in a home owned by their spouse who is now either unmarried or legally separated from that spouse or has custody of at least one child (or is currently pregnant).
• Or someone who has owned a residence during the last 3-year period that is a dwelling unit either not permanently affixed to a permanent foundation OR is not in compliance with state or local codes and cannot be brought into compliance for less than the cost of a permanent structure. 

2. What are the income limits for the HOME/CalHome program?

For the HOME/CalHome program, applicants must have incomes at or below 80% of Napa County’s area median income (AMI), adjusted for household size. See the following charts for specifics: 

Income Limits for HOME and CalHome Programs

 

Number of Persons in Household
	1	2	3	4	5	6	7	8
80% of AMI	$74,700	$85,400	$96,050	$106,700	$115,250	$123,800	$132,350	$140,850

 

3. What is the maximum amount of assistance an individual could receive?

For HOME and CalHome General Program funded-loans, the maximum amount the program will loan is $150,000 or 30% of the housing unit’s purchase price, whichever is less. 

For the CalHome Disaster loans, the maximum amount the program will loan is $100,000.

However, if a household has an income of 80% of Napa County’s area median income and has been impacted by a qualifying disaster, they could be eligible to receive both loans for a maximum combined loan of $250,000.

4. Does the loan recipient have to live in the home purchased with these funds?

All homes must be owner-occupied by the homebuyer/loan recipients as their primary residences.

5. What are the terms on these loans?

A single-family home or condo would require a 1% interest rate with a 30-year loan. No monthly payments are required.

A manufactured or mobile home would have a 0% interest rate on a 20-year forgivable loan. Ten percent of the principal of the loan would be forgiven each year beginning on the 11th anniversary of the date of the loan. No monthly payments are required. 

The loan amount plus any accrued interest would all be due and payable when the home is resold, the loan recipient is no longer the primary resident of the home or the maturity date of the loan has passed. 

6. What types of homes or housing units may be purchased using these loans?

Housing units purchased must be located within the city limits of Napa. Any housing unit must be in compliance with State and local codes and ordinances. New or previously-owned single-family residences, condominiums are all eligible.  For loans made with CalHome funding,  manufactured or mobile homes are also eligible.

For HOME Program funded loans, the purchased home must be owner-occupied, vacated by the owner-occupant or vacant for at least 90 days if it was previously occupied by a tenant. The funds may also be used if a tenant is purchasing the rental unit they are currently renting. 

7. How can I get information on these programs?

Visit https://www.cityofnapa.org/200/Homeownership-Compradores-de-Casa or contact Jonathen Sakamoto, at (707) 257-9254 or [email protected].

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1. What is Measure T?

In 2012, Napa County voters passed Measure T, which will generate almost $500 million over 25 years to pay for maintenance, reconstruction, and rehabilitation of local streets, roads, and sidewalks countywide. Measure T went into effect July 1, 2018, when Measure A (the Flood Control Project) expired, so there will be no increase in taxes for our citizens. Instead, the existing half-cent sales tax will shift from supporting flood control to supporting street maintenance. Click here to read the ordinance.

2. How was Measure T approved?

At the General Election held on November 6, 2012, the voters of Napa County approved a ½-cent sales tax increase known as Measure T, the Napa Countywide Road Maintenance Act of 2012. The Measure T County-wide sales tax was implemented July 1, 2018, immediately following the sunset of the County-wide flood improvement ½-cent sales tax increase known as Measure A. The sales tax will be implemented by the Napa Valley Transportation Authority – Taxing Authority (“NVTA-TA”), and the tax proceeds will be allocated among all local agencies within the County.

The City of Napa maintains about 218 miles of streets. The City primarily relies on gasoline taxes to pay for street maintenance. However, in recent years revenue from the gas tax has been flat as cars have become more fuel efficient, while the number of vehicles on the road has risen creating more wear and tear, and the cost of street maintenance has gone up. Gas tax funds are no longer sufficient to maintain our streets at the level needed. Measure T will provide another source of funds to bring our streets up to a state of good repair.

Measure T is intended to compliment, not supplant or replace, the City’s current level of effort regarding transportation infrastructure maintenance. The funds cannot be used for new roads or congestion relief ―the tax is only for maintenance of our local streets. It also requires a review of expenditures by an oversight board and the funds cannot be used to offset funds that are currently being spent on roads.

This ensures that the City’s total budget for street maintenance will be increased for the life of the measure. The City of Napa has taken steps in recent years to increase street maintenance with paving programs and sidewalk repair programs. However, maintenance needs still exceed the funding available. The additional $8 million a year that Measure T would provide would help the City of Napa meet the need. 

3. How much money will be available for the City of Napa?

The City of Napa will receive 40.35% of the total funding available, which is forecast to be total approximately $8 million per year for the City of Napa for 25 years.

4. Will the funds be used to pay for existing projects?

No, the City of Napa is already required to calculate what it spent for road maintenance between 2007 and 2010 and maintain that spending level in future years. Measure T is intended to supplement, not supplant, the City’s current level of effort regarding transportation infrastructure maintenance.

5. What can Measure T funds be used for?

Measure T requires that 99% of the funds raised by the tax be spent on street maintenance and rehabilitation; only 1% can be used for administrative and reporting costs. The funds cannot be used for new roads or congestion relief; they are only for maintenance of our streets and infrastructure within the road right of way.

6. How will the City of Napa use the Measure T funds?

The State of California maintains Highway 29, but the City of Napa is responsible for maintaining 220 miles of arterials, collectors and local neighborhood streets. The projected $8 million a year the City will receive from Measure T will significantly accelerate the City’s paving progress, particularly on arterials and collectors.

While the City’s regular street paving program focuses on residential streets, the additional Measure T dollars will provide funds to repair higher volume roadways. Instead of fixing one street at a time, the funds will allow the City to address multiple needs at once across the City.

7. Who manages the Measure T funds?

The sales tax program will be implemented by the Napa Valley Transportation Authority – Taxing Authority (“NVTA-TA”), with the tax proceeds allocated among all local agencies within the County.

8. Who approves the projects for the City of Napa?

After the City Council approves the projects, they are subject to review by the Independent Taxpayer Oversight Committee (ITOC). The NVTA-TA Board has ultimate approval.

9. What is the process for securing the funds?

The City of Napa is required to biennially develop and submit to the Authority a five-year list of projects to be funded with revenues made available for the Local Streets and Roads Maintenance Program. Napa City Council will conduct a public hearing and adopt a resolution in support of the proposed list of projects prior to submitting the project list to the Authority.

10. What are the financial impacts to the City of Napa?

There is no financial impact associated with these actions, as projects funded by Measure T are eligible for 100% reimbursement of incurred project costs.

11. What is included in the City of Napa’s five-year work plan?

The initial five-year work plan is designed to focus on arterial and collector streets with greater needs driven by higher traffic volumes, heavily used corridors, and streets for which City staff receive large volumes of complaints. For example, year 1 includes Trower Avenue west of Jefferson Street, which was in need of surface repair even before the City recently completed the Trower Storm Drain CIP, which installed a large diameter storm drain the length of the reach. The plan also stages the work along some of the corridors that need both heavy concrete maintenance and surface treatment, with the concrete work happening in one construction season and the paving work following during the next construction season, ending with a complete street repair. The Westwood Neighborhood is another area that the City plans on rehabilitating within the five-year plan. The first phase is to include pavement repair and concrete work on Kilburn Avenue, Chelsea Avenue, Bryan Avenue, Bancroft Court and Bremen Court. Another example is the high-traffic volume stretch of Trancas Street from Jefferson Street west to State Route 29. This reach is in need of surface repair, traffic signal replacement, ADA ramp concrete work and surface drainage repairs.

This work is separate and distinct from the City’s 10-mile-a-year paving program, which will remain in effect and remain focused on local and neighborhood streets. Additionally, the Measure T program will include traffic signal replacement and traffic signal interconnection. It will also consider the needs of non-motorized travelers, including pedestrians, bicyclists, and persons with disabilities, in all planning, maintenance, construction, operations, and project-development activities and products. The adopted 5-year work plan will be submitted to the Measure T Independent Taxpayer’s Oversight Committee for review and recommendation for adoption by the NVTA-TA Board. The City’s 5-year work plan is required to be updated every two-years and follow the same adoption process to ensure proper application of the Measure T funds.

12. Will any of the funds be used for bike facility projects?

In order to receive funding, the Local Agencies of Napa County must demonstrate to NVTA-TA that they have collectively committed eligible non-Measure T revenues totaling at least 6.67% of the value of the total annual allocations of Measure T funds to Class 1 Bike Facility projects identified in the adopted Countywide Bicycle Plan. These funds may consist of local funds (General Fund, Gas Tax, etc.) or other non-competitive State and Federal funds.

13. When will the work begin?

The first two projects, Trower Avenue Rehabilitation and Westwood Neighborhood Rehabilitation Phase 1, have been awarded this summer by City Council and are in the early stages of construction. Trancas Street Rehabilitation is in the design phase and minor concrete work and signal improvements will begin in fall of 2018 followed by paving work in summer of 2019.

14. What is the City of Napa’s 5-year work plan?

The City of Napa intends to use the funding for:

• Collectors/arterials
• Curb, gutter & sidewalk
• Curb ramps
• Traffic signals
• Street lights
• Road Drainage
• Signing/striping, etc.
• Intelligent traffic systems

View the City’s Measure T Project list for the latest 5-Year work plan.

 

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[RR1]Trancas is still in year one but we are completing it in phases.

Main at Lincoln and Jefferson at Hayes have been moved to next year due partial funding,

 

 

[RR2]Year two will include the projects moved from year one.

Trancas Overlay, Main/Lincoln, Jefferson/Hayes

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1. What is Napa CAMS?

Napa Community Awareness Management System (CAMS) is a public-private-community partnership, blending a mix of real-time crime-fighting and community policing aimed at improving neighborhood safety, promoting the success and growth of local businesses, and strengthening the Napa Police Department's efforts to deter, identify, and solve crime. Napa CAMS combines city-owned cameras and private-owned cameras into a consolidated awareness network.

The Napa Police Department can utilize your video feeds to assist during incident and to investigate past criminal acts.

2. Why should my business join?

The Napa Valley is a premier worldwide tourism destination.  The Napa Valley had over 3.5 million visitors in 2016.  With hotels, tasting rooms, and culinary arts, the downtown district of Napa is emerging as its own signature destination.  Special events, like Bottlerock, bring even more visitors to our city. 

Like any other world-class destination, Las Vegas or New York, the Napa Police Department is committed to providing a safe and secure environment for residents and visitors.  Unfortunately, we do not have the budgets of Las Vegas and New York.  However, what we do have is a strong community and your business can contribute to our common goals by sharing camera views with Napa CAMS.  With our community working together, we can have increased security, leading to a positive experience for residents and visitors alike.    

3. Has Napa CAMS been effective so far?

Yes. Napa CAMS has been active since January of 2019. In that short time, our operators have observed several in progress incidents resulting in arrests. Additionally, recorded footage has been helpful in several investigations.  

4. How much does it cost to be a part of Napa CAMS?

If you have an existing Genetec, Stratocast, or Comcast camera system, it is about $100 a year to join. If you have an existing commercial grade camera system, there may be additional costs depending on how many cameras and what type of equipment you own.

5. Does the city provide the equipment and services?

No. Each business is responsible for purchasing the necessary equipment and services from our list of approved vendors. Our Program Officers are available to check your existing equipment and determine compatibility with Napa CAMS.

6. Does the program require internet?

Yes, participants must have internet access.

7. Can I use my existing camera system as part of Napa CAMS?

Yes. Napa CAMS can link to existing camera systems that are certified to the ONVIF standard. A Napa CAMS Program Officer can assist you in determining if your camera is compatible.

8. What do we pay the city?

You do not pay the city any money to be a part of Napa CAMS. All costs are through approved vendors.  

9. Do I still have to call 9-1-1?

Yes, in the event of an emergency, businesses are required to call 911. 

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1. How do I register my softball team?

Payment must be submitted to:

Parks and Recreation Main Office
1850 Soscol Avenue
Suite 201

Your roster must be submitted on the Napa Team Sideline website.

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1. Where can I take my dog off leash?

Designated areas in: Alston Park, Shurtleff Park, and Kennedy Park.

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1. Where do I park when events are in Oxbow Commons?

The best spot is in the Public lot on the corner of West and Pearl Street. There’s a great pathway at the southwest corner of the lot that will take you right to the event. Please note the Wine Train and Oxbow Market lots are private lots for the use of their guests and are not available for event parking.

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1. Do I need to be a strong swimmer?

You don’t need to be an Olympian but you should be comfortable in the water. The prerequisite test included:

• Being able to swim 300 yards continuously
• Exit the water without using steps or a ladder
• Tread water for 2 minutes using only legs and swim 20 yards
• Retrieve a 10 pound object in 7 to 10 feet of water and swim back to the starting point while holding the object with both hands

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1. Why should I put my child’s name on the waiting list?

We always have spots open during the year due to re-location or life changes. Additionally, if we have enough students on the waiting list we can add more programs or contact you when we have new programs.

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1. 100% satisfaction guaranteed, what?

If you are not satisfied with a program we will do our best to match you to a program that suits your needs or provide a full refund.

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1. Where is the Harvest Middle School pool?

The Harvest Middle School pool is located at:

2449 Old Sonoma Road

Napa, Ca 94558

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1. How do I volunteer to coach?

Contact Dan Opperman by email for more information.

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1. Can I include a tent as part of my temporary use/special event?

Any proposed tents, canopies, or temporary membrane structures are required to be included on a site plan with the Temporary Use Administrative Permit application. As described in Chapter 17.52.490, the placement, height and size of temporary structures and equipment shall be reviewed for compatibility with its surroundings. In addition to Planning Division review and approval of an Administrative Permit, a tent or temporary structure needs to be reviewed and approved by the Fire Prevention Division of the Fire Department. An inspection will be required prior to the start of an event and a permit for the tent or structure will be issued by Fire Prevention.

2. How do I apply for a Temporary Use Administrative Permit?

An application for a Temporary Use Administrative Permit can be found on the City website using the applications link on the Planning Division page or by clicking here. Please submit an application to the Planning Division no later than 60 days prior to the event to ensure timely review of the proposed temporary use. Once submitted, the application will be reviewed by various City departments and the assigned project planner will communicate with you regarding any questions, revisions, conditions, etc. If the application materials meet all of the City requirements, an approval letter for the Temporary Use Administrative Permit will be issued to the applicant.

3. How much does it cost to apply for a Temporary Use Administrative Permit application?

The initial filing fee is $594.00 for a Temporary Use Administrative Permit. Applications should be filed in the Community Services Building at the Planning Counter.

4. What is my property zoned?

Use the eTRAKiT website to find what Zoning District your property is located within.  

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1. What is the City of Napa’s definition of a single-use plastic bag?

“Single-use, plastic carryout bag” means any bag less than 2.25 milliliter thick and made predominately of plastic derived from petroleum or bio-based sources, such as corn or other plant source, and includes compostable, non-compostable, and biodegradable plastic bags. These are the typical and familiar plastic bags with handles found at most stores.

Bags used within stores, such as bags for produce, bulk foods, meat and seafood, flowers and other similar uses where health, safety and moisture may be a concern will not be affected. In addition, home delivery bags for newspapers, dry cleaning and plastic bags sold in packages (for garbage or pet waste, for example) would be exempt. Plastic bags for take-out orders from restaurants are permitted, although the use of recyclable paper bags is encouraged.

2. Isn’t there a law that requires me to put alcoholic beverages into a carryout bag?

Since 2011, there has been no California law (PDF) that mandates a retailer to provide a bag for purchased alcoholic beverages. There is also no law requiring retailers in unincorporated areas of the County to provide a bag for purchased alcoholic beverages, although nearby incorporated cities may have such a requirement. If a paper bag with handles is provided, the 10-cent fee must be applied.

3. What other communities regulate plastic bags?

In addition to the City of Napa’s ordinance, St. Helena and Calistoga have also passed similar ordinances, as have more than 100 other California cities and counties. St. Helena’s ordinance includes an exception for high-quality branded bags offered at many downtown boutiques.

Nearby, our neighbors in Marin County have regulations for all supermarkets, drug stores, and convenience stores, and Sonoma County and several cities within Sonoma County recently passed an ordinance affecting all retail establishments. Many other communities throughout the Bay Area have already adopted ordinances similar to ours; in fact, there are currently more than 75 ordinances covering more than 100 cities and counties in California, including many throughout the surrounding area.

4. What damage do plastic bags cause?

Single-use plastic bags are used in extremely high volumes (more than 27 million per year in the City of Napa) and only a small fraction of them are ever recycled. They are produced from nonrenewable resources and are designed to be disposable (rather than reusable). While some single-use plastic bags are reused, many of them are simply used once and then discarded. Once discarded, single-use plastic bags often remain in the environment for decades or longer.

These bags can end up in landfills or be swept away by the wind and get caught in trees, fences, and storm drains. If they are disposed of at all - many end up in the wrong waste bin and jam recycling equipment resulting in work stoppages and loss of efficiency at the waste collection facility. Eventually, plastic bags can find their way to the ocean, where they can do significant damage to wildlife. More and more marine animals are found with plastic bag particles in their digestive systems. ReUseIt reports that hundreds of thousands of sea turtles, whales and other marine mammals die every year from eating discarded plastic bags mistaken for food. Plastics can be found all along the food chain: microscopic plastic particles have been found in the tissue of fish.

5. What about recycling? Isn’t that a better solution?

According to CalRecycle no more than 3 percent of plastic bags are recycled, in spite of the fact that there are bins at all major grocery stores, large retailers and pharmacies. The majority of bags are never recycled or are disposed of improperly; most end up in landfills or waterways. Because we are unable to recycle the bags locally, our only option is to dispose of them into the gray trash containers (which go to the landfill); however many end up in the blue recycling bins, ultimately jamming recycling equipment, resulting in costly work stoppages.

The approximately 1,000 pounds of plastic bags that Napa Recycling and Waste Services (NRWS) collects each day are baled and have little value. This low-grade film plastic has no domestic market and is shipped to Asia, at a cost that is at much more than their value, according to NRWS. There is another potential cost beyond transporting them to another country as well: processing in Asia may be subject to fewer environmental controls, adding further strain on the environment.

6. How will I carry my groceries home? I need those free bags.

Single-use plastic grocery bags aren’t free. Supermarkets recoup the estimated 2 to 5 cents they pay per plastic bag by increasing the price of groceries, meaning even people who bring their own bags to the store are supplementing the cost of plastic bags. A small investment in reusable bags will pay for itself within a few uses, and some markets give rebates to customers who bring their own bags to the store. Additionally, there is nothing in the ordinance that prohibits customers from bringing their own bags of any type to take home their groceries or other purchases.

7. What is the benefit to me? What is the benefit to the community?

The Single-use Bag Reduction Ordinance will result in less litter, which is important, not just for environmental reasons, but also because our community receives a significant economic return as a result of its preservation of natural resources and beautiful surroundings. In addition, reducing plastic bags provide less risk of increased trash bills due to equipment breakdowns, less plastic contamination in the food supply, less threat and damage to local wildlife and waterways, and serves as a good lesson for all of us on conserving resources.

8. Why is there a 10-cent fee on recycled paper carryout bags? Is it a tax?

The 10-cent fee on recycled paper carryout bags is intended to encourage customers to bring reusable bags and reduce their dependence on single-use bags of all types, both paper and plastic. A small fee for paper bags - coupled with a ban on plastic bags - is the most effective and legally protected way to institute an ordinance.

Most all other cities and counties that have passed bans have included the paper bag fee component. The cost pass-through reimburses retailers for the costs of providing recycled paper carryout bags to their customers. All of the revenue from the cost pass-through remains with the store; it is not a tax and none of it goes to the city.

9. What types of retail establishments are required to charge 10 cents for each recycled paper bag?

All retail businesses included in the ordinance are prohibited from distributing free single-use paper and plastic carryout bags. If businesses decide to make recycled paper carryout bags available for their customers, they are required to sell them for not less than 10 cents per bag. The charge must be listed as a single line item on the customer’s receipt and is not taxable to the consumer according to the State Board of Equalization.

10. I use plastic bags to pick up my pet’s waste. What will I use instead?

Local pet stores sell bags specifically for this purpose and sale of these bags will not be affected by this ordinance in any way. Existing pet waste stations on trails and in parks will continue to provide plastic bags for discarding pet waste. There will still be many plastic bags in circulation, and you can continue to use bread or chip bags, produce, bulk or cereal bags, or newspaper bags.

In addition, while the ordinance restricts single-use plastic grocery and retail bags, it doesn’t restrict produce bags available in-store, which may easily be used for picking up pet waste.

11. Do bag bans really work?

Yes. The results speak for themselves. Jurisdictions that have instituted similar bans have seen significant changes in the amount of bags used and the problems they cause.

One year after LA County implemented its bag ban, there was a 95% reduction in the distribution of all single-use bags, including a 30% reduction in paper bags. San Jose has seen an 89% reduction of plastic bag litter in storm drains, a 60% reduction in creeks, and a 59% reduction in city streets.

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1. What is the purpose of Napa’s Single-Use Bag Reduction Ordinance?

The intent of the Single-use Bag Reduction Ordinance is to significantly reduce the environmental and community impacts related to single-use plastic and paper carryout bags and promote a major shift toward the use of reusable bags.

2. What does the ordinance cover?

Under this ordinance, use of single-use plastic bags will no longer be permitted at retail stores. Paper bags will be allowed, but retailers will be required to charge customers not less than 10 cents per bag to encourage customers to use reusable bags. The 10 cents is not taxable, and retailers retain the revenue in order to offset the costs of providing paper bags.

3. What bags are affected?

All single-use plastic bags provided at the point of checkout for retail sales are covered by the ordinance.

4. Are there any exceptions to this ban?

Yes. The following uses are exempt from the requirements of the Single-use Bag Reduction Ordinance:

• Plastic produce bags used for vegetables, fruits and meats or loose bulk items such as nuts, grains, beans and pasta, distributed at grocery stores and farmers markets
• Bags used to protect breakable glass items
• Newspaper, laundry or dry cleaning bags
• Pharmacy bags used to contain prescription drugs
• Bags used for the transportation of prepared take-out foods and liquids from restaurants and other food providers

5. When does the ordinance take effect?

The ordinance was passed by the City Council in the summer of 2014; however, in order to allow sufficient time for businesses to use up their existing inventory of bags and to adjust to the requirements of the ordinance, implementation will be phased in over six months, going into full effect on January 1, 2015.

6. Who is affected by the ordinance?

All retail establishments or all sizes located in the City of Napa, including:

• Clothing stores
• Convenience stores
• Department stores
• Drug stores and pharmacies
• Supermarkets and grocery stores
• Wineries and tasting rooms

7. What about the statewide plastic bag law?

In September, Governor Jerry Brown signed Senate Bill 270, the nation’s first statewide ban on single-use plastic bags. The state’s new plastic bag ban allows local ordinances already on the books (like those in Napa County) to remain in effect. The state legislation takes effect July 1, 2015, at large groceries and variety stores such as Wal-Mart and Target, and will be extended to convenience stores and drugstores one year later.

8. Is an ordinance the same as a law?

Yes, an ordinance is simply a law or regulation made by a city or town government. Example: The town has passed a zoning ordinance limiting construction.

9. Why didn't this go on the ballot for a vote?

The California Constitution authorizes the City to “make and enforce within its limits all local, police, sanitary and other ordinances and regulations not in conflict with general laws.” There is nothing under either state or federal law that constrains the City’s ability to regulate the sale of bags or to prohibit the sale of disposable bags of a certain manufacture type. Some local measures that impose special taxes must be placed on the ballot; however, the ordinance does not create any special tax, nor does it generate any revenue or general fund money for the city. Thus, it is not subject to this requirement.

Plus, with four community meetings to discuss the proposed city ordinance and public comment at City Council when the item was heard, residents of Napa - and business owners who may not reside in Napa - had the opportunity to have their voices heard and provide input and feedback directly to elected officials rather than just a yes or no vote on the ballot.

10. How will the ordinance be enforced?

The Code Enforcement Division of the Community Development Department of the City of Napa is responsible for enforcing the City's Municipal Code.

11. What happens to businesses that do not comply?

The City of Napa and Sustainable Napa County will focus primarily on education and helping businesses comply. For those who are persistently out of compliance, a warning can be issued and fines may be imposed, ranging from $100 to $500, based on provisions relating to enforcement of violations of code set forth under the Napa Municipal Code.

12. What is being done to educate the public?

To head off any confusion about the differences between state and local laws governing single-use bags, the City of Napa and Sustainable Napa County are planning an outreach campaign to merchants and residents, and the City of Napa’s website will be regularly updated with current information. Information about new options for residents and customers will be shared online, in newsletters and local media, through point-of-purchase information, in training sessions for retailer staff, and through outreach at community events. A reusable bag promotion is also being developed in order to support local retailers in transition.

Additionally, local businesses are invited to attend one of two "how-to" workshops. Attendees will receive a Business Toolkit, which includes resources for communicating with employees and customers about the ordinance; helpful tips to ease the transition to reusable bags and to help customers remember their reusable bags; frequently asked questions and the answers about the ordinance; and more.

13. Where can I get more information?

There are many sources of available information. Our local NRWS (Napa Recycling and Waste Services) has great information on what we can do with items that can be recycled. Other resources include Californians Against Waste, Clean Seas Coalition and Green Cities California, I Got My Bag (local cities working together to promote use of reusable bags), and “Bag It - The Movie” is an eye-opening, yet entertaining feature on plastic bag use and pollution here in our country and in others.

Our goal is to help ease the transition away from single-use plastic bags, and make sure you understand the ordinance and how it will affect you. If you have additional questions we haven’t addressed, please attend one of the business how-to meetings to learn more or contact us for more information.

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1. Do plastic bags biodegrade?

They don’t. They can last hundreds of years in landfills, unless exposed to the sun, which photo-degrades them into smaller and smaller particles. But even then, the plastic doesn’t disappear - scientists are now finding microscopic plastic particles in the world’s oceans and in the tissue of fish.

2. Why not switch to paper bags?

Although they are recyclable and biodegradable and do not create the same problems associated with litter and marine life, paper bags also have their own environmental impact. Manufacturing them requires trees as well as large amounts of water. It has been estimated that 14 million trees are cut down every year to make paper bags for shoppers in the U.S. It also takes a significant amount of energy to produce, distribute, and dispose of paper bags.

3. Wouldn’t compostable bags solve the problem?

Being compostable and being composted are two different things. Compostable bags (such as those made from cornstarch) only break down in an active composting process. They do not decompose in the natural environment because of the lack of heat, or in landfills because of the lack of oxygen. When used to hold wet food waste that goes into an organics composting program, they can be beneficial, but otherwise they are no better than traditional plastic.

4. What is the City of Napa’s definition of a recycled paper bag?

"Recycled paper bag” means a paper carryout bag provided by a store to a customer at the point of sale that contains no old-growth fiber and a minimum of 40% post-consumer recycled material and is 100% recyclable. The word “recyclable” must be printed in some manner on the outside of the bag, along with the name and location of the manufacturer and the percentage of post-consumer recycled content.

5. What is the City of Napa’s definition of a reusable bag?

“Reusable bag” means either a bag made of cloth or other machine-washable fabric that has handles, or a durable plastic bag with handles that is at least 2.25 milliliter thick and is specifically designed and manufactured for multiple reuse.

6. Why are reusable bags better for the environment?

Reusable bags can be used many times, and thus create less landfill waste and fewer environmental impacts than other types of bags. Naturally, as with any product there are still some environmental impacts associated with their production and distribution, but reusable bags made from recycled polyethylene have a lower footprint than single-use plastic after as few as eight uses. They use 50% less energy, have 40% less impact on greenhouse gas (GHG) emissions and solid waste resources, and use 30% less water.

7. Where can I get reusable bags?

Reusable bags are widely available for purchase at select retail stores and markets and many organizations and businesses offer such bags through promotions and events for free. Don’t overlook the bags you already have in your home or office - tote bags made of canvas or nylon, for example.

8. Are reusable bags safe? Won’t they harbor germs?

There are no credible studies making a connection between reusable bags and food-borne illness. In fact, a 2010 study by Californians Against Waste shows that reusable bags have no more bacteria than other items you bring home from the store. Using common sense, washing your hands, and washing bags when they get dirty, virtually eliminates any risk of illness.

9. What if I forget my reusable bags?

Getting used to new habits takes a little time and practice. If you forget your bag, most stores will offer reusable paper bags for a minimal charge, generally 10 cents.

To avoid needing to buy bags, keep reusable bags in the car and tuck a small, collapsible bag into your purse or glove box or attach one to your keychain for quick shopping trips. Pretty soon, bringing your own reusable bags into stores will become second nature - just like - fastening your seat belt.

10. What if I can’t afford to purchase a reusable bag?

Stores are required to provide customers participating in the California Special Supplemental Food program for Women, Infants, and Children (WIC) and customers participating in the Supplemental Food (SNAP) program with a reusable bag or recycled paper bag at no cost at the point of sale.

11. Why not offer plastic bags, but charge for them instead?

The goal of this ordinance is to reduce overall plastic bag use. As illustrated in other communities who have passed similar ordinances, bans are better than fees at helping us reach this goal. California law (AB2449) prohibited charging for plastic bags, however it didn’t prohibit charging for paper bags.

As a result, retailers are able to recover their cost for providing paper bags, and this small fee helps encourages customers to use reusable bags, thus also reducing the use of paper bags.

12. How can I avoid the charge?

You can avoid the charge by bringing your own bag or refusing a bag when you make a small purchase that is easy to carry without a bag. Just say no to a disposable bag.

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1. When does the Single-use Carryout Bag Reduction Ordinance in the City of Napa go into effect?

As of January 1, 2015, all retail establishments selling perishable or nonperishable goods directly to the customer, such as food, clothing or personal items will be prohibited from providing single-use plastic bags to customers.

2. What type of retailers does this ordinance affect?

The ordinance applies to all retail establishments defined as any commercial establishment that sells perishable or nonperishable goods and is located or doing business within the geographical limits of the City of Napa. This includes:

• Clothing stores
• Department stores
• Drug stores and pharmacies
• Local and national retail stores
• Mobile retail vendors
• Supermarkets and grocery stores
• Wineries and tasting rooms

3. How does this ordinance specifically affect me as a retailer?

As of January 1, 2015, you are unable to provide free single-use carryout plastic bags to customers at checkout. You may sell reusable bags or 40% post-consumer recycled content paper bags. Post-consumer recycled content paper bags must be sold for a minimum price of 10¢ each, and the sale must be itemized separately on the sales receipt and is not taxable to the consumer according to the State Board of Equalization.

4. What about the statewide plastic bag law?

n September, Governor Jerry Brown signed Senate Bill 270, the nation’s first statewide ban on single-use plastic bags. The state’s new plastic bag ban allows local ordinances already on the books (like the one in Napa) to remain in effect.

The state law takes effect July 1, 2015, at large groceries and variety stores such as Wal-Mart and Target, and will be extended to convenience stores and drugstores one year later. Napa’s ordinance will go into effect on January 1, 2015.

5. Do I get to keep the revenue from selling the paper bag?

Yes, the cost pass-through reimburses retailers for the costs of providing recycled paper carryout bags to their customers. All of the revenue from the cost pass-through remains with the store; it is not a tax and none of it goes to the city.

6. Will any purchases be exempt from the ordinance?

Yes. The following uses are exempt from the requirements of the Single-use Carryout Bag Reduction Ordinance:

• Plastic produce bags used for vegetables, fruits and meats or loose bulk items such as nuts, grains, beans and pasta, distributed at grocery stores and farmers markets, and for bags used for purchased live bait
• Bags used to protect breakable glass items
• Newspaper, laundry or dry cleaning bags
• Pharmacy bags used to contain prescription drugs
• Bags used for the transportation of prepared take-out foods and liquids from restaurants and other food providers

Additionally, stores are required to provide customers participating in the California Special Supplemental Food program for Women, Infants, and Children (WIC) and customers participating in the Supplemental Food (SNAP) program with a reusable bag or recycled paper bag at no cost at the point of sale.

7. Are there any plastic or paper bags that can be provided?

Paper and plastic bags, without handles, used for protective purposes within a store can be provided. Protective bags can only be used to separate food or merchandise which could be damaged or contaminate other food or merchandise when combined in a recycled paper bag or reusable bag.

This includes bags used for produce, meats, bulk foods, and prescription medication. However, if a retailer uses “protective bags” exclusively, then this may constitute a violation of the ordinance.

8. Isn’t there a law that requires me to put alcoholic beverages into a carryout bag?

Since 2011, there has been no California law that mandates a retailer to provide a bag for purchased alcoholic beverages. There is also no law requiring retailers in unincorporated areas of the County to provide a bag for purchased alcoholic beverages, although nearby incorporated cities may have such a requirement. If a paper bag with handles is provided, the 10-cent fee must be applied.

9. What is the City of Napa’s definition of a single-use plastic bag?

“Single-use, plastic carryout bag” means any bag less than 2.25 milliliter thick and made predominately of plastic derived from petroleum or bio-based sources, such as corn or other plant source, and includes compost-able, non-compost-able, and biodegradable plastic bags. These are the typical and familiar plastic bags with handles found at most stores.

10. What types of plastic and paper bags are prohibited by this ordinance?

Typical thin plastic bags, with handles, provided at check out are prohibited. Paper bags with less than 40 percent post-consumer recycled content are prohibited as well.

11. What is a reusable bag?

A reusable bag has handles and is made out of durable materials specifically designed and manufactured for multiple re-use. Reusable plastic bags are at least 2.25 milliliter thick.

12. Can I provide my customer with a bio-plastic compostable bag?

No, compost-able bags are not designed for multiple reuse and are not allowed in this ordinance. However, compost-able bags for protective purposes are allowed.

13. Where can I purchase recycled paper bags and reusable bags?

Contact your current bag distributor or find a new reusable bag supplier (PDF) or a recycled paper bag supplier (PDF) and inquire about 40% post-consumer recycled content paper bags or reusable bags. The ordinance requires that the 40 percent post-consumer recycled content paper bags have printed on it the percent of post-consumer recycled content, the name and location of the manufacturer, and the words Reusable” and “Recyclable.”

14. How will the City enforce the ordinance?

The Code Enforcement Division of the Community Development Department of the City of Napa is responsible for enforcing the City's Municipal Code. For those who are persistently out of compliance, a warning can be issued and fines may be imposed, ranging from $100 to $500, based on provisions relating to enforcement of violations of code set forth under the Napa Municipal Code.

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1. What are the hours for Police Dispatch?

Our pubic safety dispatchers are available for you 24/7/365.  We provide dispatch services for the City of Napa Police Department, City of Napa Fire Department, Napa County Sheriff's Office, City of American Canyon Police Department, Town of Yountville Police Department, and AMR medical services.

For emergencies please call 9-1-1.  For non-emergency incidents, please call 707-257-9223.

2. What are the hours for Police Records?

The Police Records Department is open Monday - Friday from 8:00 AM to 5:00 PM.  We are closed for holidays. 

3. What are the hours for Police Property?

The Police Property Division is available by appointment only.  To schedule an appointment, please call us at _________________. 

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1. Why are we evaluating our public safety and City Hall facilities?

Our buildings are in need of upgrades and expansion to accommodate the City’s current and future operational, public safety, and disaster preparedness needs. Most of the buildings where City staff work are ill-suited to City functions, in need of significant rehabilitation, many lack technology and energy efficiency and they were not built under current building codes and standards. In addition to the need for significant renovation and modernization to provide critical services to the community, additional space and co-location of services is needed to address the operational needs of the City to provide a high level of day-to-day customer service. Rapidly rising costs to operate, repair, and maintain our current outdated facilities has a negative impact on City finances, which is a growing concern.

Changing needs in community expectations, work culture, and accelerating change in technology, are demanding more efficient ways to provide better service to the public. Due to a succession of earthquakes, floods, and wildfires in recent years, Napa is acutely aware of the need for public safety and administration facilities, which includes the City’s Emergency Operations Center, that are able to better serve our community before, during, and after these emergencies.

2. What are we doing to address our facility needs?

At City Council’s direction, considerable work has been done to assess project goals and needs, and to revisit existing space needs and site analyses. Here is a recap of the work that has been completed to date, as well as a snapshot of what the community can expect in the coming months.

On December 11, 2018, staff shared an update on the project with City Council, which included changes to the project team, a financial forecast overview, and a discussion of project options. Ultimately, the City Council requested that staff perform a deeper analysis on project options for some version of a Public Safety and City Hall Facilities project and return with these options for review. Council formed an Ad Hoc Committee consisting of Vice Mayor Scott Sedgley and Councilmember Mary Luros to work directly with staff, and also directed staff to prioritize communication with the community and City employees.

On March 5, 2019, staff returned to City Council to review project goals set forth by the City Council when the original project request for proposals was issued in 2017. Council carefully reviewed and affirmed each goal, added two additional goals - which were to increase communication and community involvement and develop a project that is within the City’s financial capacity to support - and unanimously committed to moving forward with finding solutions for updating public safety and City Hall facilities.

With the City Council’s direction in mind, and with a commitment to take a measured approach, the project team will: 

•    Assess the condition of current facilities that are in need of repair or upgrades and lack current technology, then determine the best way to address these issues

•    Engage the community and staff in the project planning process

•    Consider community needs when it comes to accessing City services

•    Address staff needs for delivering accessible and efficient service to the community every day and especially during emergencies

•    Evaluate the City’s current financial forecast to better understand what options will be affordable and how best to balance the costs associated with either maintaining or upgrading current facilities, and/or building new facilities

•    Analyze potentially feasible project sites for the proposed project, within a geographical boundary approved by Council

On May 30, 2019, the community was invited to the first in a new series of workshops to gather additional feedback and input on the Public Safety and City Hall Facilities Project. In this first workshop, the community was asked to share how they currently access and utilize City services, as well as how they would like to see services offered in the future. This information helped us establish a baseline for customer service and work flow.

At the July 23, 2019 City Council meeting, the Council directed staff to further research two different site areas for potential project locations. 

On September 17, 2019, the Project Delivery Team presented their additional analysis, findings and recommendations on these two sites to the City Council. The presentation included an in-depth breakdown of the criteria used to research each site, such as flood considerations, estimated site preparation costs, estimated swing space impacts, and more. 

Direction was given from the City Council to move forward with preparing project alternatives for Site Area A with costs, pros and cons and other key considerations, to be brought back to the City Council once again in late fall. Staff also continued to look at all options, from current baseline conditions to renovating/expanding to all new facilities. This ongoing analysis, which included the facility condition inspections that began in early fall, was used as the guiding design framework for any improvements and investment in future facilities. 

At the November 19, 2019 City Council meeting, Council reviewed potential site alternatives and financing options for the proposed campus and gave direction to staff on next steps.

On Tuesday, January 21st, 2019, City Council will review staff recommendations on project alternatives and financial plans and recommend next steps for the project.

3. What’s next and how can you get involved?

On May 30, 2019, the community was invited to the first in a new series of workshops to gather additional feedback and input on the Public Safety and City Hall Facilities Project. In this first workshop, the community was asked to share how they currently access and utilize City services, as well as how they would like to see services offered in the future. This information helped us establish a baseline for customer service and work flow. In the following months, the community will be invited to participate in online surveys, pop-up events at Farmers Markets, and additional workshops to share feedback and input. Project updates will be shared on the City’s website and social media, as well as through the newspaper and local radio. Residents are also encouraged to attend upcoming City Council meetings, where the project team will provide the following:

On July 23, 2019, City staff presented City Council with an informational summary report, with incorporated feedback and input gathered from the community, on updated evaluations of space needs, information gathered on potential sites, and criteria for development of project alternatives.You can view the meeting details and video here.

On November 17,2019, City Council was presented with a report that will include alternatives for the project, as well as an analysis of pros, cons, schedules, costs and other key items for consideration. Another community workshop will be held to gather feedback from residents, business owners and key stakeholders on the project alternatives set forth by staff.

On January 21, 2020, City Council will review potential project alternatives, receive staff recommendations and hear public comment on these alternatives, and then provide direction based on this feedback.

Project Alternatives on Display at City Hall

From mid-December to January 9th there will be a display of Project Alternatives in the lobby of City Hall, open from 8:00 a.m. - 5:00 p.m. Monday - Friday.

Project Presentations for the Community

There will be four public presentations about the project.

Wednesday, December 11 at 4:00 p.m. and 5:30 p.m.

Thursday, January 9, at 4:00 p.m. and 5:30 p.m.

Choose a meeting date and time that works best for you! There will be a brief presentation at the start of each meeting. All meetings will be in City Council Chambers, 955 School Street.

Get Involved and Learn More

For more information, including project updates and history, please stay tuned to our project website - www.cityofnapa.org/PublicSafetyandCityHall. You can also take our community survey online and share your feedback on the project.

 follow us on Facebook, Twitter and Nextdoor.

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1. When does my street get swept?

See Street Sweeping Map here:

Citywide Sweeper Route Map

2. How can damaged sidewalks be repaired?

Other than temporary repairs such as grinding or ramping with asphalt, City sidewalks can be repaired in one of two ways:

1. As part of a Capital Improvement Project-City pays for the cost of the work: The City maintains a Sidewalk Service Request List composed of requests from residents and property owners.  The yearly Citywide Sidewalk Capital Improvement Project is normally composed of a group of the oldest requests on the List.  Currently, there are approximately 674 requests on the list, the oldest of which dates to December 2000.  Therefore, it takes approximately seven years to have sidewalk repaired as part of a Capital Improvement Project once a request is made.
2. As part of the Sidewalk Repair Program-City and property owner share in the cost of the work: Under the Sidewalk Repair Program, the process from the time a resident submits an application to being reimbursed for the City’s share of the repair work can be as short as two months.

3. How to get my tree trimmed?

Please contact the City of Napa Parks and Recreation Department at (707) 257-9529.

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1. I heard one of the CRV redemption (buyback) centers in Napa just closed. Is this true?

Yes, unfortunately the buyback center on Jackson street closed over the weekend due to its parent company, RePlanet, closing all 284 locations across the State. RePlanet closed due to dropping market prices for metal and plastics and increasing operating costs.

2. What are my options now if I want to get paid for my CRV bottles and cans?

There are still two local locations that you can get paid for your California Redemption Value (CRV) bottles and cans:

1.    Blue Front Recycling (2877 Solano Ave, Napa, Mon-Sat: 9 AM – 4:30 PM with a half hour lunch around noon, p. 916-519-2040); and

2.     Devlin Road Reuse & Recycle Center (889B Devlin Road, American Canyon, Mon-Sat: 8:30 am- 3:30 pm, p. 707-258-9005).

3. Can I still recycle my bottles and cans through the NRWS (City) curbside program?

Yes! Your bottles and cans will continued to be recycled if put into the blue recycling curbside cart. They are taken to the City of Napa’s Recycling and Composting Facility where they are sorted out, bailed and then sent off to be recycled into new products.  Napa Recycling’s curbside program also accepts non-CRV containers like glass wine bottles and other empty plastic bottles (like condiments or shampoo bottles).  Note: if they are in your landfill cart, they will not be recycled.

4. I have been hearing about a lot of problems with China and recycling in general. Does recycling even make sense anymore and why should I bother?

Recycling is always a better option than landfilling it (as long as it is recyclable – when in doubt, find out!).  Bottles and cans are some of the easier and better materials to recycle with a huge energy, natural resources, and cost savings. Recycling one aluminum saves enough energy to power a computer for three hours, while plastic bottles can be recycled into clothes, insulation, and more!  Please visit www.naparecycling.com for details on what is accepted Napa’s recycling and composting curbside program.

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1. What is the nature of the common social or economic interest of your community? You can describe what the common interests of your community are and why or how they are important.

"A 55+ residence for 300 'seniors,' many of whom are still employed and the remainder are retired. The greatest common interest is maintaining the city's currently satisfactory transit service and the prompt and frequent visits by EMTs and ambulances."

"Senior low-income complex"

"Safety for kids from vehicle traffic and noise, walkable to school, bike-able to downtown. Residential mix trending away from families and toward investment or vacation properties."

2. Where is your community located? You can define it by neighborhood, streets, address, proximity to a key landmark (such as a school or community), or other boundaries?

"Browns Vallet, Rollingwood, Bird Streets (Skylark, Blue Jay, etc)."

3. What are the geographic definers/boundaries of your neighborhood? Examples of definers/boundaries could be highways, roads, rivers, hills or parks.

"West Pueblo, Linda Vista, Baywood Lane"

"Highway 29 to the east with Lincoln Avenue overpass to the south, Redwood Creek to the west and Browns Valley to the southwest."

"Western edge of City along Partrick, over to Redwood Rd., down to the Chevron station."

4. What is the rationale for your community of interest to be used in this districting? Please describe how the issues before the City Council have a unique impact on your group.

"I'm interested in the process and being a part of the redistricting process!"

"Browns Valley tends to be segregated racially and economically, this segregation should be mitigated by incorporating less affluent and higher Latino demographic areas abutting it (rather than further consolidated and homogenous)."

5. What do you like about the current district lines? What do you dislike about the current district lines?

"It may be beneficial to include The Vintage at Napa, Redwood Retirement Center and addresses on the north side of the Redwood Road in the same district as Rohlffs Manor given the purpose of all of these residences. Perhaps the dividing line can be adjusted to wind around the north side of The Vintage and Redwood Retirement parcels."

"We should include the 'island' just west of Rohlffs' complex."

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1. What is redistricting?

Redistricting is the regular process of adjusting the lines of voting districts in accordance with population shifts. Every ten years, districts must be redrawn so that each district is substantially equal in population. This process is important in ensuring that each Councilmember represents about the same number of constituents. Redistricting is done using U.S. Census data, which is normally released around March 31, 2021, but it is anticipated that this data will not be available until September 30, 2021 this year because of delays. 

Because history has seen public agencies redraw district lines to influence elections, favor a particular party or suppress a group’s voting power, or gerrymandering, all district lines must be reviewed to meet strict requirements for population equality and voting rights protections. With the California Voting Rights Act, more than 500 jurisdictions in California must redistrict in 2021-2022.

In the City of Napa, the City Council is responsible for approving the final map of new district boundaries. Our redistricting process must be completed by April 17, 2022.

2. Why does redistricting matter to me?

Redistricting determines which neighborhoods and communities are grouped together into a district for purposes of electing a Councilmember. The City Council will seek input in selecting the next district map for our Councilmember districts. You have an opportunity to share with the City Council how you think district boundaries should be drawn to best represent your community. 

You can contact the City Clerk at [email protected] to find out more about how the process works.

3. What do the existing Councilmember districts look like?

You can find a map of the existing districts here: City of Napa Council Districts (arcgis.com)

4. What criteria will our City Council use when drawing district lines?

To the extent practicable, in accordance with the California Elections Code, district lines will be adopted using the following criteria: 

1.    Substantially equal population of residents (+/- 10%) in each district based on census data. 

2.    Compliance with the Constitutions of the United States and California, and with the Federal Voting Rights Act (“FVRA”). These criteria are satisfied by developing districts that have substantially equal populations, are not designed with discriminatory intent, and are not designed with race as the predominant consideration. 

3.    Geographically contiguous, to the extent practicable. A district is not contiguous if it includes areas that: (a) meet only at the point of adjoining corners, or (b) are separated by water and not connected by a bridge.

4.    Geographic integrity of any local neighborhood or local community of interest shall be respected in a manner that minimizes its division, to the extent practicable. A “community of interest” is a population that shares common social or economic interests that should be included within a single district for purposes of its effective and fair representation. 

5.    Boundaries should be easily identifiable and understandable by residents. To the extent practicable, districts shall be bounded by natural and artificial barriers, by streets, or by the boundaries of the City.

6.    Districts shall be geographically compact in a manner that nearby areas of population are not bypassed in favor of more distant populations, to the extent practicable.

7.    Districts must not be adopted for the purpose of favoring or discriminating against a political party.

5. How will the City notify the public about redistricting?

The City will conduct a robust public messaging program and implement a community outreach plan that will reach out to local media outlets and members of the public to publicize the redistricting process via social media engagement, Napa News Weekly, press releases, public notices posted at City facilities, advertisements on Napa Valley TV Channel 28, Napa Valley Register newspaper, Napa Valley Unified School District parent newsletter, and the City’s dedicated webpage. Also, we will make a good faith effort to notify community groups of various kinds about the redistricting process. Our public hearings and community workshops will be provided in applicable languages if residents submit a request in advance. The City Clerk’s Office will also hold pop-up events at widely attended community events such as the Farmer’s Market in order to help spread the word. 

The City will notify the public about redistricting hearings and community workshops, post maps online before adoption, and create a dedicated webpage for all relevant information about the redistricting process. Please continue to check this website for more information and resources.

6. How can I get involved?

The City will be holding both Public Hearings at City Council meetings and Community Workshops to receive public input on where district lines should be drawn. A schedule outlining these Public Hearings and Community Workshops will be posted in the near future. 

You can also get involved by completing a Community of Interest (COI) form. For more information about filling out Community of Interest (COI) forms, please visit our Community of Interest Worksheet webpage. 

You can also submit public comments, including suggested draft maps, by emailing: [email protected].

7. What do the acronyms and categories mean on the demographic sheets?

These are standard categories included in the Census. Not all of the categories are relevant for creating district maps. Acronyms include:

• NH: Non-Hispanic
• VAP: Voting age population
• CVAP: Citizen Voting Age Population
• CVRA: California Voting Rights Act

8. Do I have to submit a completed map?

No, but you can draw boundaries for just the district where you’d like your neighborhood to be or any part of the City.

9. Can I submit more than one map?

Yes!

10. What happens to the drafted maps?

Once submitted, maps are considered public records. The City will post all legally-compliant submitted maps on its website.

11. Where can I learn more about redistricting?

There are a number of online publications and guides to redistricting. You can start with this one from MALDEF and the NAACP, or this (long) one from the Brennan Center, this one from the League of Women Voters, or this FAQ from the California Independent Redistricting Commission.

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1. ¿Qué es redistribución de distritos?

La redistribución de distritos es el proceso regular de ajustar las líneas de los distritos electorales de acuerdo con los cambios de población. Cada diez años, los distritos deben ser redibujados para que cada distrito sea sustancialmente igual en población. Este proceso es importante para garantizar que cada miembro del Consejo representa aproximadamente el mismo número de residentes. La redistribución de distritos está utilizando datos del censo de EE. UU., que normalmente se publican alrededor del 31 de marzo de 2021, pero se anticipa que estos datos no estarán disponibles hasta el 30 de septiembre de 2021 este año debido a demoras.

 

Porque la historia ha visto a las agencias públicas redibujar las líneas de distrito para influir en las elecciones, favorecer a un partido en particular o suprimir el poder de voto de un grupo, o la manipulación de circunscripciones electorales, todas las líneas del distrito deben ser revisadas para cumplir con requisitos estrictos de igualdad de población y protección de los derechos de voto. Con la Ley de Derechos Electorales de California, más de 500 jurisdicciones en California deben redistribuirse en 2021-2022.

En la Ciudad de Napa, el Concejo Municipal es responsable de aprobar el mapa final de los nuevos límites del distrito. Nuestro proceso de redistribución de distritos debe completarse antes del 17 de abril de 2022.

2. ¿Por qué me importa la redistribución de distritos?

La redistribución de distritos determina qué vecindarios y comunidades se agrupan en un distrito con el propósito de elegir un Concejal.El Concejo Municipal buscará información para seleccionar el próximo mapa de distrito para nuestros distritos miembros del concejo. Tiene la oportunidad de compartir con el Concejo Municipal cómo cree que se deben dibujar los límites del distrito para representar mejor a su comunidad.

Puede comunicarse con el Secretario de la Ciudad en [email protected] para encontrar más información sobre cómo funciona el proceso. 

3. ¿Cómo mira los distritos de miembros del Consejo existentes?

Puede encontrar un mapa de los distritos existentes aquí: Distritos del Consejo de la Ciudad de Napa

4. ¿Qué criterios utiliza nuestro Consejo de la Municipalidad al dibujar las líneas distritales?

En la medida de lo posible, de acuerdo con el Código de Elecciones de California, las líneas de distrito se adoptarán utilizando los siguientes criterios:

1. Población sustancialmente igual de residentes (+/- 10%) en cada distrito según los datos del censo. 

2. Cumplimiento de las Constituciones de los Estados Unidos y de California, y de la Ley Federal de Derechos de Voto ("FVRA"). Estos criterios se satisfacen mediante el desarrollo de distritos que tienen poblaciones sustancialmente iguales, no están diseñados con intenciones discriminatorias y no están diseñados con la raza como la consideración predominante.

3. Geográficamente contiguo, en la medida de lo posible. Un distrito no es contiguo si incluye áreas que: (a) se encuentran solo en el punto de esquinas contiguas, o (b) están separadas por agua y no conectadas por un puente.

4. La integridad geográfica de cualquier vecindario local o comunidad local de interés se respetará de una manera que minimice su división, en la medida de lo posible. Una "comunidad de interés" es una población que comparte intereses sociales o económicos comunes que deben incluirse dentro de un solo distrito a los efectos de su representación efectiva y justa. 

5. Los límites deben ser fácilmente identificables y comprensibles para los residentes. En la medida de lo posible, los distritos estarán delimitados por barreras naturales y artificiales, por calles o por los límites de la Ciudad.

6. Los distritos serán geográficamente compactos de manera que las zonas cercanas de población no se pasen por alto en favor de poblaciones más distantes, en la medida de lo posible.

7. Los distritos no deben adoptarse con el propósito de favorecer o discriminar a un partido político.

5. ¿Cómo notificará la ciudad al público sobre la redistribución de distritos?

La Ciudad llevará a cabo un sólido programa de mensajería pública e implementará un plan de alcance comunitario que llegará a los medios de comunicación locales y miembros del público para publicitar el proceso de redistribución de distritos a través de las redes sociales, Napa News Weekly, comunicados de prensa, avisos públicos publicados en las instalaciones de la ciudad, anuncios en el canal de televisión de Napa Valley 28, el periódico Napa Valley Register, el boletín para padres del Distrito Escolar Unificado de Napa Valley, y la página web dedicada a la Ciudad. También, haremos un esfuerzo de buena fe para notificar a los grupos comunitarios de diversos tipos sobre el proceso de redistribución de distritos. Nuestras audiencias públicas y talleres comunitarios se ofrecerán en los idiomas correspondientes si los residentes envían una solicitud con anticipación. La Oficina del Secretario de la Ciudad también llevará a cabo eventos emergentes en eventos comunitarios con una gran asistencia, como los Mercado de Agricultores, para ayudar a difundir el mensaje.

La Ciudad notificará al público sobre las audiencias y los talleres comunitarios de redistribución de distritos, publicará mapas en línea antes de la adopción y creará una página web dedicada para toda la información relevante sobre el proceso de redistribución de distritos.

6. ¿Cómo puedo involucrarme?

La Ciudad llevará a cabo tanto Audiencias Públicas en las reuniones del Concejo Municipal como Talleres Comunitarios para recibir comentarios del público sobre dónde se deben dibujar las líneas del distrito. Próximamente se publicará un calendario que describe estas audiencias públicas y talleres comunitarios.

También puede participar completando un formulario de Comunidad de interés (COI). Para más información sobre cómo completar los formularios de la Comunidad de Interés (COI), visite nuestra página web Hoja de Trabajo de la Comunidad de Interés.

También puede enviar comentarios públicos, incluso mapas bocetos, enviando un correo electrónico: [email protected]

7. ¿Qué significan los acrónimos y las categorías en las formas demográficas?

Estas son categorías estándar incluidas en el censo. No todas las categorías son relevantes para crear mapas de distrito. Los acrónimos incluyen:

• NH: No Hispano
• VAP: Población en edad de votar
• CVAP: Ciudadano en edad de votar población
• CVRA: Ley de derecho al voto de California

8. ¿Tengo que enviar un mapa completo?

No, pero puede dibujar líneas solo para el distrito donde quiere estar su vecindario o cualquier parte de la ciudad.

9. ¿Puedo enviar más de un mapa?

¡Sí!

10. ¿Qué pasa con los mapas bocetos?

Una vez enviados, los mapas se consideran registros públicos. La Ciudad publicará todos los mapas enviados que cumplan con la ley en el sitio web.

11. ¿Donde puedo aprender más sobre la redistribución de distritos?

Hay un número de publicaciones en línea y guías sobre la redistribución de distritos. Puede empezar con este de MALDEF y el NAACP, o este (largo) del Brennan Center, este de la League of Women Voters, o este preguntas más frecuentes del California Independent Redistricting Commission.

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1. Senate Bill (SB) 1421

Effective January 1, 2019, SB 1421 amended sections of the Penal Code which generally made all peace officer personnel records and information confidential and exempt from disclosure, except by motion in a criminal, civil, or administrative action.

SB 1421 created exceptions that allow the public to obtain peace officer and custodial officer records relating to the report, investigation, or findings of:

• An incident involving the discharge of a firearm at a person by a peace officer or custodial officer
• An incident in which the use of force by a peace officer or custodial officer against a person resulted in death, or in great bodily injury.
• Any record relating to an incident in which a sustained finding was made by any law enforcement agency or oversight agency that a peace officer or custodial officer engaged in sexual assault involving a member of the public.
  • As used in this subparagraph, “sexual assault” means the commission or attempted initiation of a sexual act with a member of the public by means of force, threat, coercion, extortion, offer of leniency or other official favor, or under the color of authority. For purposes of this definition, the propositioning for or commission of any sexual act while on duty is considered a sexual assault.
  • As used in this subparagraph, “member of the public” means any person not employed by the officer’s employing agency and includes any participant in a cadet, explorer, or other youth program affiliated with the agency.
• Any record relating to an incident in which a sustained finding was made by any law enforcement agency or oversight agency of dishonesty by a peace officer or custodial officer directly relating to the reporting, investigation, or prosecution of a crime, or directly relating to the reporting of, or investigation of misconduct by, another peace officer or custodial officer, including, but not limited to, any sustained finding of perjury, false statements, filing false reports, destruction, falsifying, or concealing of evidence.

Read the full bill text for SB 1421

2. Senate Bill (SB) 16

Effective January 1, 2022, SB 16 amended sections of the Penal Code to expand publication of peace officer and custodial officer records relating to the report, investigation, or findings of any of the following:

• A sustained finding involving a complaint that alleges unreasonable or excessive force.
• A sustained finding that an officer failed to intervene against another officer using force that is clearly unreasonable or excessive.
• Any record relating to an incident in which a sustained finding was made by any law enforcement agency or oversight agency involving dishonesty by a peace officer or custodial officer directly relating to the reporting, investigation, or prosecution of a crime, or directly relating to the reporting of, or investigation of misconduct by, another peace officer or custodial officer, including, but not limited to, any false statements, filing false reports, destruction, falsifying, or concealing of evidence, or perjury.
• Any record relating to an incident in which a sustained finding was made by any law enforcement agency or oversight agency that a peace officer or custodial officer engaged in conduct including, but not limited to, verbal statements, writings, online posts, recordings, and gestures, involving prejudice or discrimination against a person on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status.
• Any record relating to an incident in which a sustained finding was made by any law enforcement agency or oversight agency that the peace officer made an unlawful arrest or conducted an unlawful search.

Read the full bill text for SB 16

3. Assembly Bill (AB) 748

Existing law, the California Public Records Act, requires that public records, as defined, be available to the public for inspection and made promptly available to any person. Existing law makes records of investigations conducted by any state or local police agency exempt from these requirements. Existing law requires specified information regarding the investigation of crimes to be disclosed to the public unless disclosure would endanger the safety of a person involved in an investigation or would endanger the successful completion of the investigation.

This bill, commencing July 1, 2019, allows a video or audio recording that relates to a critical incident, as defined, to be withheld for 45 calendar days if disclosure would substantially interfere with an active investigation, subject to extensions, as specified. The bill allows the recording to be withheld if the public interest in withholding video or audio recording clearly outweighs the public interest in disclosure because the release of the recording would, based on the facts and circumstances depicted in the recording, violate the reasonable expectation of privacy of a subject depicted in the recording, in which case the bill allows the recording to be redacted to protect that interest. If the agency demonstrates that the reasonable expectation of privacy of a subject depicted in the recording cannot adequately be protected through redaction, the bill requires that the recording be promptly disclosed to a subject of the recording, his or her parent, guardian, or representative, as applicable, or his or her heir, beneficiary, immediate family member, or authorized legal representative, if deceased.

For purposes of this paragraph, a video or audio recording relates to a critical incident if it depicts any of the following incidents:

• An incident involving the discharge of a firearm at a person by a peace officer or custodial officer.
• An incident in which the use of force by a peace officer or custodial officer against a person resulted in death or in great bodily injury.

Read the full bill text for AB 748

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1. What is Concrete Sidewalk Displacement?

“Concrete Sidewalk Displacement” (CSD) is any deformation, deterioration or damage to a sidewalk that results in a non-flat and discontinuous surface in the vertical plane that does not comply with the standard specifications.

2. What is the Lucity Asset Management System?

“Lucity Asset Management System” is a software system used by governmental bodies to track work requests and work performed by location, address, or geospatial asset type. 

3. What is a Prioritization System?

“Prioritization System” is the manner and method damaged sidewalk locations are evaluated by set criteria to determine which repairs will be completed first.  The evaluation criteria includes the height of the sidewalk displacement, location proximity to schools and other pedestrian areas, anticipated schedule of sidewalk repair, and whether a tree needs to be removed or has already been removed.     

4. What is Priority Location?

“Priority Location” is a specific place, typically by address, that a CSD exists or existed that has been evaluated through the prioritization system and determined as a location to schedule repair outside of the Neighborhood Sidewalk Program. 

5. What is the Neighborhood Sidewalk Program?

“Neighborhood Sidewalk Program” is the concrete sidewalk repair program managed and operated by the Public Works Operations Division that repairs public sidewalks and concrete walkways in residential areas, typically associated with the Paving Program areas. 

6. What is a Service Request?

“Service Request” is any formal complaint received by the City through the on-line service center (www.cityofnapa.org/servicecenter).  The service center has a specific category dedicated to reporting street and sidewalk concerns.  There is a drop-down menu to for the type of problem to report, which includes “damaged sidewalk or curb.”  Sidewalk issues reported through the system are inspected and if validated, cataloged by Public Works as requiring a repair. 

7. What is the Sidewalk Cost Share Program?

“Sidewalk Cost Share Program” is the program managed and implemented by the Public Works Engineering Division to provide for partial funding reimbursement for preapproved projects for the repair of public sidewalks completed by the property owners.  Funding will not be provided if work begins prior to full project approval.   

8. What is Sidewalk Shaving?

“Sidewalk Shaving” a method for completing sidewalk repairs and removing CSDs with horizontal saw cutting to remove a portion of the surface of an existing sidewalk where vertical displacements do not exceed 2-inches.

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1. When was the last solid waste and recycling collection rate increase?

Rates have not been increased in over three and a half years. The current solid waste and recycling collection rates went into effect January 1, 2016.

2. Why are rate increases being proposed?

In a $33.5 million enterprise fund (proposed expenditure budget for City Fiscal Year 2019/20), the are numerous projected changes to revenues and expenditures. That said, the three main “drivers” of the proposed rate increases are:

• Contract Costs: In 2018, the Napa City Council approved a 14-year extension of the collection and processing agreement with Napa Recycling & Waste Services, LLC (NRWS). This contract extension provided for new (or refurbished) refuse and recycling vehicles, new collection and processing equipment and increased NRWS labor costs. The net increased cost is approximately $2.1M per year with additional pre-known (“fixed”) increases of $561K from City Fiscal Year (FY) 2019/20 to FY2020/21 and $334K from FY2020/21 to FY2021/22.
• Declining Material Sales: With China’s “National Sword Policy” among other factors, revenue from the sales of recyclable materials has declined drastically in recent years. As compared to City FY2011/12, the projected average price per ton for FY2018/19 has declined by 55% from $121 per ton to $54 per ton. Unfortunately, this ongoing revenue loss of $1.2-$1.4M per year is expected to continue for the foreseeable future.
• Capital Improvements: In 2016, the City of Napa issued $12.5M in solid waste revenue bonds for necessary facility/system capital improvements. Approximately $8M of bond proceeds went towards a new “covered” composting system, while $2M will be used for an upgraded stormwater management and treatment system and the remaining $2.5M of bond funds addressing legally-required covers (roofs) for processing and storage areas to comply with facility and stormwater discharge permits. The cost of annual debt service for the bond is just under $900K/year.

3. What are the consequences if existing rates remain unchanged?

Solid waste and recycling collection rate revenue accounts for approximately two-thirds of all revenue for the City’s Solid Waste Fund. Without the proposed rate increases, the Fund would virtually exhaust remaining Fund reserves by the end of City FY2019/20 and would be in an ongoing (and growing) operating deficit for the next three City fiscal years. More detailed information is available at Napa City Hall (955 School Street) or online at www.cityofnapa.org/solidwasterates.

4. How do I submit a protest vote against the proposed rate increases?

As described in the mailed public notice, a protest vote may either be mailed to the Napa City Clerk at PO Box 660 Napa, CA 94559-0660 (Attn: Proposition 218 Protest), delivered in person to the Napa City Clerk at 955 School Street, Napa CA  94559 or submitted at the public hearing at 6:30 pm on Tuesday, July 23, 2019 at Napa City Hall (955 School Street, Napa CA 94559). In order to be counted, all written protests must be received by the City, whether sent by mail or delivered in person, by the close of the public testimony at the public hearing to be held on July 23, 2019 at 6:30 pm.

5. What do I do if I believe that I did not receive a public notice in the mail (or if I mistakenly threw it out)?

Additional public notices (with pre-printed protest form) are available from the City Clerk at Napa City Hall (955 School Street, Napa, CA 94559) during normal business hours (8 am to 5 pm, M-F). Additionally, the Clerk’s Office can be reached at (707) 257-9303 or [email protected] and the public notice (including the protest form) is available online for printing from home at www.cityofnapa.org/solidwasterates.

6. Who is receiving and counting the protest votes?

The Napa City Clerk’s Office receives, logs and date stamps all written protests received up to and until the end of the public testimony at the public rate hearing on July 23, 2019. Written protests are stored in a secure vault at City Hall.

7. Where does my trash, recycling and composting go now?

All trash (aka “garbage” or “municipal solid waste”) in grey carts (residential) collected by NRWS is delivered to the Devlin Road Transfer Station (DRTS) at 889 Devlin Road, American Canyon, CA 94503. Currently, Municipal Solid Waste received at the DRTS is consolidated into long-haul transfer vehicles that then transport the waste material for disposal at the Potrero Hills Landfill at 3675 Potrero Hill Lane, Suisun City, CA 94585. 

All recyclable and compostable materials in blue and brown carts (residential) collected by NRWS are delivered to the City of Napa’s Materials Diversion Facility (also known as “MDF” or “Napa Recycling & Composting Facility”) at 820 Levitin Way, American Canyon, CA  94503. Recyclable and Compostable materials are processed at the City of Napa’s MDF with sorted and/or processed finished materials sold by NRWS and unrecyclable/uncompostable “residue” (about 8-9% of all inbound tonnage received at the MDF) going to the DRTS for landfill disposal.

8. Why am I required to subscribe to solid waste/recycling removal services?

At its core, solid waste and recycling removal is based on public health and safety. In 1999, the City of Napa revised the Napa Municipal Code (NMC) and adopted a “universal” mandatory service requirement. The mandatory service requirement applies to all residential and commercial establishments within the City limits and requires that new residents/businesses secure and maintain solid waste/recycling removal service through the City’s authorized contractor (currently NRWS) at City-approved rates.  Shared service is allowed under the NMC if verified by the City of Napa.

9. Will illegal dumping increase with the proposed rate increases?

Much like illegal graffiti issues, illegal dumping will occur regardless of rates increases. The City of Napa does utilize public safety and code enforcement resources to identify and address instances of illegal dumping (particularly ongoing issues or sites) when and if they are identified.

10. Do businesses and/or tourists pay their fair share of costs under proposed rates?

All the proposed rate adjustments are applied universally and applied at the same percentage increase as residential ratepayers for non-residential accounts. Non-residential lines of service include all commercial generators, including businesses that serve tourists such as hotels and restaurants. 

For example, a business currently paying $423.35 per month for a two-cubic yard trash bin serviced once per week, will pay $521.57 per month as of January 2020 and $597.10 per month as of January 2022 under the proposed rates. Roll-off debris (and recycling) box customer rates are also increased at the same proposed percentages as residential rate customers. More detailed information on proposed rate and rate-setting methodologies are available at Napa City Hall (955 School Street) or online at www.cityofnapa.org/solidwasterates.

11. How do the proposed rates compare to other communities?

As noted on the front page of public notice, the proposed 65-gallon residential rate effective January 2020 would be just below the average for current rates in surrounding Bay Area communities. Direct solid waste/recycling rate comparisons are difficult because of differences in programs, disposal tip fees, labor costs, property costs, etc. for each jurisdiction. Some communities (like the City of Napa and recently South Napa County) have a 20-gallon residential cart size available, many do not. Some communities (like the City of Napa) have mitigation costs included for the impact of heavy refuse and recycling trucks on public streets, many do not. 

It should also be noted that the comparison of the proposed residential rates shown on the public notice only use known existing rates for comparison. However, other jurisdictions will be adjusting their rates in the near future as well. The City of Vallejo (currently serviced by Recology Vallejo) and south unincorporated Napa County (currently serviced by Napa County Recycling & Waste Services) are both scheduled to adjust (increase) their solid waste and recycling collection service rates as of October 1, 2019 (as well as October 1^st in subsequent years).

The loss of revenue from the declining value of recyclable materials impacts all solid waste and recycling operators through the nation (and particularly on the west coast of the United States that have historically shipped to China and other Pacific Rim countries). Less polluting (but higher cost) refuse and recycling vehicles are also required in California under emission rules adopted by the California Air Resources Board and will impact all jurisdictions throughout the state as the next generation of collection vehicles are purchased.

12. Is there anything I can I do to minimize impact of the proposed rate increases?

Napa’s existing and proposed rates reward successful customer participation in recycling and composting programs that help the City achieve both City and State goals for diversion from landfill disposal. For residential customers, active participation in both the recycling and composting curbside services offered each week by NRWS may allow a customer to drop down from one size of a trash (“garbage”) cart to a smaller grey trash cart (e.g., a given customer might be able to reduce from a 65-gallon trash cart to a 35-gallon trash cart size at a lower monthly rate). This is also true for commercial customers as service of clean, uncontaminated recyclables is provided at no additional charge and service of commercial food scraps and compostable soiled paper is provided at a 25% discount vs. equivalent commercial trash collection rates.

13. My household is on a low/fixed income. Is there additional assistance available?

Under the proposed rates, a new low/fixed income assistance program will be offered to qualifying households. If adopted by the Napa City Council as currently proposed, residents that qualify for PG&E’s CARE Program will be eligible to receive a $10 per month discount on their solid waste and recycling bill. Please note that this new low/fixed income assistance program will not be available until after August 1, 2019 if approved by the Napa City Council on July 23, 2019 and further details on the program will be provided to the public at that time.

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1. I’ve never heard of disinfection byproducts before, so why am I hearing about this now?

Technological advances in laboratory analytical methods allow us to detect and report constituents we did not know existed as recently as the 1970s. Federal and State drinking water regulations continue to become more stringent. The requirement to notify you directly is similar to the Prop 65 state requirement to post ‘this building contains chemicals dangerous to your health’ signs at convenience stores or other businesses. All efforts are in an effort to protect public health.

2. Why do we need to add chlorine to the water?

Chlorine in drinking water has prevented the spread of waterborne diseases and pathogens such as cholera, typhoid fever, dysentery and hepatitis A. At the turn of the 20th century, typhoid fever alone killed 1 person per 3,500. Drinking water chlorination and filtration have helped to virtually eliminate these diseases in the U.S. and other developed countries.

3. What is a THM and how is it formed?

A THM, or trihalomethane, is a chemical compound that often occurs in drinking water as a result of the reaction of chlorine treatment for disinfection purposes and natural organic matter present in the water. Often formed in areas of heavy rainfall, especially after a drought or extended period where sediment and debris have not been washed from the earth, THMs are colorless, volatile and readily dissolve in water. The four common THMs are chloroform, dibromochloromethane, dichlorobromomethane, and bromoform. A new water quality regulation (DBPR-II, or Stage II of the Disinfection Byproduct Rule) requires our water to comply with a Total THM maximum contaminant level of 80 ug/l, based on a running annual average at each monitoring location. All locations within the City of Napa Water System are meeting the regulatory standard and have been in full compliance since April 2016.

4. How much is a ug/l?

A ug/l is one part per billion. It equates to one minute in two thousand years, one aspirin dissolved in an Olympic swimming pool, or a single penny in $10,000,000.

5. What about other water systems?

This new regulation has been a challenge to water systems all over the state of California. Three other agencies that treat the same State Water Project water we use, which is high in organics, have already exceeded this new regulatory limit.

6. What can I do to lower the THMs at my tap?

THMs are volatile organic compounds. That means they desire to release from the water into the air, similar to the way carbonation in a carbonated beverage such as soda or seltzer water releases into the air when you first open the bottle. The City of Napa performed a small experiment at the treatment facility and analyzed several samples after they had been handled the common ways a customer might fill a glass of water to drink it in their home. This is only one experiment, but shows the nature of the reduction of THMs.

Each entry below was handled as described, then poured into a sample bottle with no head space per analytical protocols and analyzed for THMs.

FROM FAUCET DIRECT	87.6
FROM FAUCET INTO GLASS, SITTING FOR 5 MINUTES	67.7
FROM FAUCET THROUGH A BRITA FILTER	64.8
THROUGH A REFRIGERATOR FILTER	54.4	carbon filter for GE Model #PSC3RGXCFSS, Filter #WF282 GE MSWF
THROUGH AN INLINE FILTER UNDER THE SINK FROM FAUCET	2.7	4 filter (GAC) R/O system, Sierra Model NS-1N30-00 by Nimbus Water Systems

Note this is one side by side study employing standard laboratory sample techniques. The City of Napa does not recommend one filter manufacturer over another, nor does it guarantee the effectiveness of any home filter devices. All home water filter systems need regular maintenance to operate effectively. The effectiveness of filter brands is tested by the National Science Foundation (NSF). For specific information about your filter, contact the manufacturer.

7. Are personal home filters effective?

Although City water is clean and safe to drink, we understand that many customers choose to use In-home filters.  If you do so, please consider these tips to ensure your water remains safe:

• All filters require maintenance. Typically it’s as simple as removing and replacing the filter cartridge.
• Brita filters that sit in your refrigerator remove the residual chlorine that is in the water. Be aware that when the chlorine has been removed, just like food in your refrigerator, bacteria and other organisms can grow in the water. Be sure to thoroughly clean your filter and container on a consistent basis.

8. Should I drink bottled water instead?

Bottled water is not regulated to the same level that tap water in California is regulated, but producers spend high dollars on advertising. The cost of bottled water ($1 per 12 oz) is more than 250 times higher than the water that is delivered to your tap at less than a penny per gallon (0.764 cents/gallon) or $0.0007 per 12oz). Bottled water is reasonably expected to contain at least small amounts of some contaminants. If bottled water is bottled in a different state, it may not meet the standards set by the State of California that are more stringent than USEPA requirements for some constituents. More information about contaminants and potential health effects can be obtained by calling the USEPA’s Safe Drinking Water Hotline at (800) 426-4791.

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1. Where does Napa's water come from?

The City of Napa meets its demands by supplying water from three surface water sources:

• STATE WATER PROJECT (from Sacramento Delta via North Bay Aqueduct) - treated at Edward I. Barwick Jamieson Canyon Water Treatment Plant
• LAKE HENNESSEY - treated at Hennessey Water Treatment Plant
• MILLIKEN RESERVOIR - treated at Milliken Water Treatment Plant

2. Who is served by the City of Napa Water System?

The City of Napa serves drinking water to a population of more than 85,000. The vast majority of customers are located within the City's Rural Urban Limit (RUL), but the City does serve water outside the RUL to customers in the Monticello Road/Silverado Resort community, in the independent Congress Valley Water District, and along the Conn Transmission Main (Highway 29). Water connections outside City limits are strictly governed by Policy Resolution 7 and Charter Section 180.

3. What are the major components of the Water System?

The City of Napa Water System includes 3 treatment plants, 16 storage tanks, 11 pump stations, 360 miles of pipeline, 9,600 valves, 2,900 hydrants, and more than 25,000 metered connections.

4. How much water is used by City of Napa customers?

Annual demand on the system is about 13,000 acre-feet, or more than 4.2 billion gallons (1 acre-foot = 325,851 gallons). Daily demands range from as low as 7 million gallons in January to more than 20 million gallons on a peak July day. About 60% of the water is used by residential customers. Single-family residences average about 7,000 gallons per month.

5. How do I establish water service?

To transfer an existing water account to your name, call the Finance Department at 707-257-9508 or visit the Finance windows at City Hall, 955 School Street, 8:30am to 5pm. Pay the service deposit as required.

To pursue installation of a new water connection at your site, contact Water Engineering staff at 707-257-9521, or visit the Utilities Department, 1700 Second Street, Suite 100, 8am to 5pm Monday through Thursday. Staff will advise you regarding service eligibility, capacity fees, service pipe installation, meter sets, and scheduling.

For questions regarding new development of the water distribution system (e.g., subdivisions), contact the Water Engineer at 707-257-9266.

6. How much does the water cost?

Current water rate schedules are published on the web page. A bimonthly fixed service charge is applied based on meter size. A water quantity charge is applied based on metered units consumed. One billing unit equals 1,000 gallons.

7. How can I pay my bill?

• By Mail: Enclose a check in the return envelope included with your bimonthly bill.
• In Person: Finance windows at City Hall, 955 School Street. Cash, check, or credit cards accepted.
• On-Line: Pay your water bill directly online for free. Set up your account online, pay your bill, view your usage and opt for paperless billing!

8. When do you read my meter? Can I read the meter myself?

A City service worker reads your meter every two months. Previous/Current read dates listed on your bill show the time period covered by your billed usage. Meters are read only to the thousands place, as the City bills in 1,000-gallon units.

In most cases, your meter is located close to the street just behind the curb in front of your property. It is in a ground level concrete box with a concrete lid. You can remove the lid by inserting a large screwdriver in the hole in the lid and lifting carefully. Simply read across the numbers on the meter. The far right place is fixed at zero, so the reading will be to the tens place. Single gallons can be read using the pointer on the dial. Being able to read your own water meter is a great way to track your consumption, check for leaks, and conserve this precious resource.

9. Why do I need a backflow prevention device?

The City requires that new water services install a backflow prevention device approved by the State Water Board. Located just after the meter, the device protects the public water supply in the mains from potential contamination by non-potable "used" water drawn in from the customer side. A working backflow prevention device ensures that no waste liquids, industrial fluids, fertilizers, pesticides, or other contaminants reach the public drinking water supply. All devices must be tested annually and immediately repaired if necessary. For more information, contact the Cross Connection Control Program Coordinator at 707-257-9912.

10. Will PG&E planned power outages affect my water service?

Under normal circumstances a power outage will not affect your water service. Your water system is staffed as a 24/7 operation and we have procedures in place to respond as needed to keep the water flowing during blackouts. Approximately 90% of our system is fed via gravity from the treatment plants. Our two major treatment plants are outfitted with automatic transfer switches that transition to generator power.

For the 10% of our service area in the hillsides (Browns Valley, Congress Valley, Canterbury Drive, Alta Heights, Silverado Highlands, Old Coach Road, Syar Drive) as shown in orange on the Water System Pump Zones Map (PDF), we have emergency generators ready to connect in order to keep pump stations pumping, tanks filled, and customers with water.

As always, if you experience an interruption in service we want to know about it so we can ensure a rapid response. If after hours, call our non-emergency dispatch 253-4451.

11. How do I report a leak?

To report a water main or water service line leak from a public street, call Water Administration/Engineering staff at 707-257-9521 or you may call the Water Division's Corporation Yard staff directly at 707-257-9544. For after hours water emergencies only, please call the City of Napa Dispatch Center at 707-253-4451.

12. If I have a leak, who is responsible for repairing it?

It depends on the location of the leak. If the leak is located after the water meter, it is the customer's responsibility to have it repaired. If the leak is located at, or prior to, the water meter, it is the City's responsibility to repair it.

13. How do I get my water turned off so I can make repairs to my plumbing or irrigation?

If shutting off at your house valve is not sufficient and it is necessary to shut the water off at the meter, call 707-257-9508 to schedule a service worker. If shutoff is needed immediately, you may call the Water Division's Corporation Yard staff directly at 707-257-9544. Use the same contact numbers to request that water be turned back on. Please note that a specialized tool is required to turn water off and on at the meter. This work is to be performed by City staff only.

14. How do I report a water quality concern?

The City of Napa is committed to providing a safe and reliable supply of quality drinking water that meets all Federal and State standards. As required by law, the City prepares an annual Drinking Water Quality Report each spring to provide customers with detailed information regarding any contaminants detected. The most recent Drinking Water Quality Report is available on this web site.

Before reporting a specific problem, please note whether your concern is with color, odor, taste, or something other, and be prepared to answer the following questions:

• Is the problem in the hot water, cold water, or both?
• Is the problem observed at all faucets?
• Do neighbors see a similar problem?
• Is there construction activity nearby?

Call Water Division staff at 707-257-9521.

15. Why does my water look dirty, have an odd color, or have particles in it?

From the time your drinking water is purified at our treatment plants until it pours from your tap, there are chances for it to pick up things that can change the way it looks. Sometimes this happens as close as your home's own plumbing. Some possible causes of dirty, discolored water or particles/sediment include:

• High flows in water mains due to fire fighting, broken hydrants, or main flushing. Unusual high-flow conditions can stir up sediment from the mains.
• Switching treatment plants. When the City switches between Hennessey Water Treatment Plant in the north and E.I. Barwick Jamieson Canyon Water Treatment Plant in the south, the change in system flow direction can stir up materials in the mains.
• Construction activity. Your service connection from the main to the meter is sometimes disturbed by construction activities of contractors or other utilities.
• Aging galvanized plumbing. Buildup on galvanized steel home plumbing can produce particles or reddish-brown water, particularly noticeable when the tap is first turned on. The buildup can also create problems of insufficient flow within the home.
• Hot water heater. This is the most common source of particles in a home plumbing system, either from a defective dip tube or from the anode.

Call Water Division staff at 707-257-9521 to report any concerns with your water's appearance.

16. Why does my water have a strange taste or odor?

Most peculiar tastes or odors fall into one of the following three categories:

• CHLORINE - At the treatment plant, the City adds a small amount of chlorine to the drinking water as a disinfectant, to kill or prevent the growth of harmful germs. Regulations limit the amount of chlorine so that it keeps the water safe to drink. If you are sensitive to the chlorine taste, an easy way to get rid of it is to let water sit in a glass for a few minutes. Then put the water in a covered container and chill it in the refrigerator. Almost all household water filters can reduce or remove chlorine.
• EARTHY/MUSTY - Sometimes algae are not controlled by the usual treatment process and naturally make substances that create an earthy or musty smell, but are not harmful in the small amounts found in drinking water. This happens more often in the warmer months when algae growth may increase in our surface water sources.
• SULFUR - A sulfurous, rotten egg, or sewage-like odor or taste can be caused by bacteria growing in your water heater, or odors may simply be coming from your sink drain where bacteria can grow on hair, soap, food, or other trapped materials. Comparing hot and cold water and various faucets will help determine the source of the problem.

Call Water Division staff at 707-257-9521 to report any concerns with your water's taste and odor.

17. Does the City add fluoride to the drinking water?

No. The only fluoride in the Napa water supply is naturally occurring at a level of about 0.2 parts per million (ppm).

18. What is the water hardness?

City of Napa drinking water is considered moderate to moderately hard. Total hardness ranges from 2 to 8 grains per gallon and averages about 6 grains per gallon.

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1. Why is hydrant flushing necessary?

Hydrant flushing is a periodic maintenance activity to clean and flush the City water mains. Over time, particles and minerals can build up in the water mains. Chlorine is added to the water at the treatment plants to ensure the water is safe to drink when it reaches our customers. As more deposits build up, additional chlorine needs to be added to the water which results in higher treatment costs and a less appealing taste for our customers. The deposits that build up also react with chlorine and increase the potential formation of disinfection byproducts. Flushing the fire hydrants mobilizes and removes the particles and minerals that have built up in the water mains, assisting the City in delivering higher quality water from the treatment plants to customers’ taps.

2. What is "unidirectional" flushing?

In the Unidirectional Hydrant Flushing method, City staff isolate the flushing areas by closing pre-selected system valves. With the closure of these valves, water is directed to flow in one direction (“unidirectional”) and increase the velocity of the water in the pipes, thus more effectively removing particles and minerals from the pipe than simply operating hydrants without closing valves. After several years of use by the City, this method of system maintenance has proven to be an efficient and optimal way to maintain the quality of water within water mains. Unidirectional Hydrant Flushing requires additional staff on site to open and close valves and monitor residual pressures (water pressure remaining in the system while a fire hydrant is flowing), and the Water Division may be assisted by street paving staff since asphalt paving is weather dependent and cannot be completed during most of the winter months.

3. Who will be affected? What locations?

The City’s overall water system has been divided into three (3) flushing areas, therefore over a three (3) year period the whole system will have been flushed and the cycle will start over again. This year, we are conducting hydrant flushing in Pressure Zone 2, which includes regions of central and southwest Napa as shown on the map: Full City Flushing Area (PDF). Areas not included in this year’s program will be flushed in the winter of 2023-24 or 2024-25.

4. What impacts will residents and businesses see during the flushing?

The flushing program may cause periods of discolored water and reduced water pressure in localized areas where flushing is being conducted. The discoloration is due to particles and minerals that have settled in the water main being mobilized by the high velocity water before being discharged through the flowing fire hydrants. The water will remain safe to use and generally clears within a few hours after flushing has been completed. Residents should monitor their water prior to starting laundry, especially when washing white clothes. Due to temporary reductions in water pressure in the vicinity of flushing operations, the reduced pressures may cause low-pressure alarms to activate on automatic fire sprinkler systems for commercial properties.

5. What is the City doing to minimize the impacts?

This year’s flushing operations have been divided into many smaller individual flushing areas which are isolated from the rest of the water system by enforcing the direction of water flowing in the pipes. This method reduces impacts to areas not inside the active flushing area. The Water Division will update the City’s web site daily with maps identifying where we are currently flowing hydrants and where we will move to next. To limit customer impacts of discolored water and lower pressure, the flushing program is conducted during the winter months when water demands are at their lowest.

6. Isn't this a waste of water?

The water used for this program is not waste. It performs an essential water quality function and is a planned investment for maintaining the water system. The amount of water used is dependent on the amount of particles and minerals to be removed and the size and length of pipe to be cleaned. With fewer particles and minerals in the pipes thanks to previous unidirectional flushing, the volume of water needed to remove them this year will be reduced compared with previous years. The program is expected to consume just one tenth of one percent of Napa's total annual demand, minimizing the impact on our water supplies while improving water quality.

7. Why don't we just capture the water and reuse it?

It is neither practical nor cost effective to capture high velocity flows in a mobile operation. There is equipment available today that is essentially a mobile treatment plant that treats the water and injects it back into the system, but the upfront capital cost for these systems is more than $500,000 and it is not a cost effective investment for the City’s Water Fund.

8. Are we polluting the river with the runoff?

The hydrant flushing staff will be using dechlorination tablets to remove chlorine in the water before the water goes into the storm drain system and eventually into the Napa River. Due to the high volume of water flowing from the hydrants, the dechlorination tablets may cause some bubbling of the water, giving it a soapy appearance. The tablets are environmentally safe and are being used to protect the river.

9. If we have any additional questions, who do we call?

Customers may call the Water Division at (707) 257-9521. Customers may also visit our office at 1700 Second Street, Suite 100 between the hours of 8am and 5pm, Monday through Thursday (except for holidays).

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1. What is legionella?

Legionella is a bacteria that can cause Legionellosis, also known as Legionnaires’ Disease (a serious lung infection). There are close to 60 species of the bacterial genus Legionella, and Legionella pneumophilais is responsible for the majority of human cases. Legionella multiplies and survives within a temperature range of 77°F to 108°F (25°C to 42°C).

2. What are the sources of legionella?

Legionella is ubiquitous in the environment and is found in hot and cold water taps, creeks, ponds, and surrounding soil. Potting soil has also been associated with cases of Legionellosis, though the mechanism is unknown. Legionella does not transmit from person to person. 

For water, the route of exposure is through aerosolization or inhalation. Exposure has been associated with hot water systems, air conditioning cooling towers, evaporative condensers, mist machines, decorative fountains, respiratory therapy devices, humidifiers, hot tubs, and whirlpool spas.

3. What are the risks?

For many people exposure to Legionella will have no effect; however, for others it may cause mild symptoms, such as headache and fever. A small percentage of people exposed will become seriously ill. The elderly, smokers and persons with chronic lung disease are at higher risk for infection. Also at increased risk are immunocompromised individuals such as those with cancer, diabetes, or AIDS. Symptoms of the disease will usually appear 2 to 10 days after exposure. The annual incidence of Legionellosis nationally is between 20 and 25 cases per million people since 2015. More regionally, in San Francisco, it is between 1 and 5 cases per million people since 2015.

4. How does the City of Napa control and monitor for legionella in drinking water?

The Environmental Protection Agency (EPA) has an established Maximum Contaminant Level Goal (MCLG) of zero for the presence of Legionella in drinking water. 

The City of Napa water system meets this non-enforceable guideline through compliance with EPA’s Surface Water Treatment Rule, which requires water systems to filter and/or disinfect water so that microorganisms are removed and/or inactivated. 

The City of Napa monitors it’s residual disinfectant in the distribution system. Even with these processes, however, small amounts of Legionella can survive, and, given the proper conditions, can colonize in on-premise plumbing systems. 

Consequently, a key element for controlling Legionella is the design and maintenance of cooling towers and on-site plumbing systems to limit Legionella growth and aerosolization. Increasing the temperature of hot water systems and ensuring proper biocide treatment of cooling towers may limit exposure to Legionella.

5. How can legionella be controlled in residential homes?

Residential customers can reduce or eliminate potential exposure to Legionella by setting their water heater at or above 140 F (60 C ). This is in accord with U.S. Centers for Disease Control (CDC) guidelines and Standard 188 by the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE), which specifies how to set up and implement a water management program to control Legionella. However, maintaining such high water temperatures can introduce a scalding risk, so thermostatic mixers may be used to minimize this risk. 

6. What are large building best practices for control of legionella?

The most common location for getting Legionellosis is in large buildings, such as hotels and hospitals. Large building owners should follow the ASHRAE Standard 188.

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1. Why do water rates need to be raised?

The previous Water Cost of Service Rate Analysis was performed in 2017 and resulted in five years of fixed rate increases followed by no increases in 2022 and 2023.  During the last two years those rates did not recover the actual cost to provide service.  Projected operating costs and necessary investments in capital improvements continue to exceed the revenue generated from current rates in 2024 and beyond. Rate increases are necessary for: 

• Operations and Maintenance – Cover rising costs of water supply, chemicals, supplies, parts, equipment, fuel, electricity, labor, insurance, services, and other operating costs,  
• Annual Contributions to Capital Improvements (CIP) – Increase annual transfers to the CIP fund from $6M to $8M by 2028.  This is ongoing funding to replace aging pipelines and other water systems facilities. 
• Hennessey Water Treatment Plant Upgrades – Typical design life of a treatment plant is 40 years and Hennessey is 42 years old.  It is one of the City’s primary treatment plants and is critical to reliable water service.  Construction of major upgrades to the plant are scheduled for 2028-2033. A $100M bond issuance in 2027 is needed to support these improvements.  Rates must cover this new annual debt service of $7.2M per year. 

2. What would happen if we didn't raise the rates?

As shown in the chart below, the Water Funds cash balance would be negative by 2025.  We would be forced to eliminate our investment in necessary capital improvements in the distribution system and other areas.  This would lead to more frequent infrastructure failures, water service interruptions, water loss, street damage and property damage.  The end result would be higher operating costs, thereby reducing the funds now slated for infrastructure investments.  By 2027, we would not be able to pay debt service.  Reserve funds would be exhausted leaving the water system vulnerable to emergencies such as earthquakes.

3. Why is a service charge included on my bill?

Many costs associated with the water system are fixed costs that are incurred whether customers consume water or not.  For example, meters must be read, bills must be sent out, the water must be tested, treated and the pressurized system maintained to ensure water is available including emergency repairs to water pipes that occur between 70 and 110 times per year. Customers have fire protection around the clock.  

4. Why don't multi-family, commercial, and irrigation customers have tiered rates like single-family residential?

Due to the wide variety of usage patterns among these customers, it is extremely difficult to develop equitable tiers for these classes.  Unlike residential customers that typically double or triple their water use in the summer, commercial customers tend closer to a steady pattern of use.  Multi-family, commercial, and irrigation accounts will retain a single quantity charge structure, and they will also pay a fixed service charge based on the size of their meter, or capacity that is provided to their property.

5. Why does the City bill for water every two months instead of monthly like most of my other bills?

The City reads more than 25,500 water meters to generate bills.  There is a significant amount of work involved to read the meters, prepare the bills, process payments, and provide customer service each billing period.  Given our staffing levels, it is much more efficient to perform this work every two months rather than monthly.  The schedule allows staff to perform essential work like meter repair, meter replacement, maintenance, and service calls in-between billing cycles.

6. Why is $8 million needed per year for Capital Improvements?

The City maintains a significant number of facilities necessary to deliver water to your home or business.  Much of the system has been in service for 50-70 years or more.  The system is valued at $941 million today.  The City is finalizing a 30-year capital improvement plan to prioritize system improvements and replacements needed to maintain a high level of service and avoid the disruptions and large costs associated with failing infrastructure.  The plan has already identified $100 million in improvements needed including upgrades to the Lake Hennessey Treatment Plant that has served its useful life.  The system is old and complex.  It is not responsible to continue to invest at the current level recognizing that the cost of constructing improvements costs more today than it did in 2017.  The proposed rates include a phased increase from $6 million per year to $8 million in annual investments by the end of the study period in 2028.  Some planned investments in the near term include: 

• $1.2M Laurel Ave 12-in main replacement  
• $1.5M Browns Valley Rd 12-in main replacement  
• $10M Hennessey Spillway modifications (WRDA funding will be pursued)  
• $80M Hennessey Treatment Plant Upgrades  
• $4M per mile of 36-in transmission main replacement (16 miles are subject to catastrophic failures)  

As shown in the graph below, there are significant capital improvement needs for the water system and the increased contribution is necessary to pay for these improvements. 

7. Why doesn't new development pay for capital improvements?

New development pays a capacity fee based on the size of their water service to "buy in" to the existing system.  For example, a new single-family home pays $6,296 to connect to the water system.  Funds collected from new development are used for system-wide capital improvements.  In 2020- 2023 City has been collecting about $0.80 to $1.1 million per year from new development.  Those connection fees are used to offset the amount ratepayers contributed for capital improvements.  New development is required to pay for and install infrastructure required to serve their project.  For example, if a new or larger water main is required to supply a new subdivision, the City does not pay for it out of capital improvement funds. The new development pays all costs.  The $6 million increasing to $8 million in annual capital improvements supported by the rates are not used to benefit new development. 

8. What are the major costs to operate the water system?

Water supply (17%) and labor (24%) that is available 24 hours per day 7 days per week combine to represent 41% of annual operating costs.  Operating costs for equipment, machinery, pumps and supplies makes up 34%.  Chemicals used for water treatment are a significant fixed cost.  See below to view a break down based on a dollar spent on the system.

9. Does a water customer in Napa pay more or less than similar customers in neighboring communities?

SINGLE-FAMILY RESIDENTIAL:  With the initial January 2024 rate increase, the City remains one of the lowest cost water providers in the region for the average single-family residential customer.  All agencies are delivering a similar service, although they vary by size and system age.  For average summer usage (8,000 gallons monthly), Napa customers pay among the lowest rates in the Bay Area.  As shown in the chart below, total yearly water costs for the average single-family residential customer remain among the lowest even if the proposed January 2024 rates were implemented immediately.

10. You asked me to use less water in 2022 so why are my rates going up?

Customers that use lower quantities of water still pay less than customers who use higher quantities of water. Although water use is lower, the cost of providing reliable water service includes mostly fixed costs that don’t vary commensurate with the reduced quantity of water sold.  Many water agencies are now including a drought surcharge to make up the difference in actual costs versus sales revenue during drought years.  Napa did not implement a drought surcharge. Rates need to be adjusted to cover operating costs and continue investments in infrastructure.