A structural change to the billing rates is required to reflect fixed costs that are incurred irrespective of volume of water consumed. The cost of providing 24/7 service, including fire protection, cannot be sustained when low users, those using <3 units, are charged $11 per month, which is less than the $22 cost of providing service. It is necessary that the costs incurred to ensure a reliable, available system are reflected in the rates charged to each customer. A high user of 12 units per month will pay the proportionate monthly cost, $72 (up from $67), for their service and quantity of water used. Customers that use lower quantities of water still pay less than customers who use higher quantities of water.