Why does the City bill for water every two months instead of monthly like most of my other bills?

The City reads more than 25,500 water meters to generate bills.  There is a significant amount of work involved to read the meters, prepare the bills, process payments, and provide customer service each billing period.  Given our staffing levels, it is much more efficient to perform this work every two months rather than monthly.  The schedule allows staff to perform essential work like meter repair, meter replacement, maintenance, and service calls in-between billing cycles.

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1. Why do water rates need to be raised?
2. What would happen if we didn't raise the rates?
3. Why is a service charge included on my bill?
4. Why don't multi-family, commercial, and irrigation customers have tiered rates like single-family residential?
5. Why does the City bill for water every two months instead of monthly like most of my other bills?
6. Why is $8 million needed per year for Capital Improvements?
7. Why doesn't new development pay for capital improvements?
8. What are the major costs to operate the water system?
9. Does a water customer in Napa pay more or less than similar customers in neighboring communities?
10. You asked me to use less water in 2022 so why are my rates going up?