What is the City doing to minimize the impacts?

This year's flushing operations have been divided into 40 smaller flushing areas which are isolated from the rest of the water system by enforcing the direction of water flowing in the pipes. This method reduces impacts to areas not inside the active flushing area. The Water Division will update the City’s web site daily with maps identifying where we are currently flowing hydrants and where we will move to next. To limit customer impacts of discolored water and lower pressure, the flushing program is conducted during the winter months when water demands are at their lowest.

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1. Why is hydrant flushing necessary?
2. What is "unidirectional" flushing?
3. Who will be affected? What locations?
4. What impacts will residents and businesses see during the flushing?
5. What is the City doing to minimize the impacts?
6. Isn't this a waste of water?
7. Why don't we just capture the water and reuse it?
8. Are we polluting the river with the runoff?
9. If we have any additional questions, who do we call?