Tuesday, August 26, 2014

When you see or experience a sewage backup, report it to Napa Sanitation District (NSD) at (707) 258-6000, ext. 9. NSD crews will contact you via phone and try and respond within 30 minutes, locate the blockage and determine if it is the public sewer. If it is, the crew will remove the blockage and end the sewage overflow. During emergencies, the response time may be greater and calls will be prioritized. It is important to stop using water within the building until NSD has responded to the call.