Water Boil Information

UPDATE

Monday, October 16: 9:45AM

All boil water notices have been lifted for the City of Napa.

 

Original Message:

Boil Water Notice Locations Reduced to:

60 properties in Upper Silverado Country Club Area currently under evacuation.

See Red Area On Map.

All other City Water System locations are exempt from boil water Notice.

Instructions for area under Boil Water Notice:

This notice applies to water used for drinking, cooking and consumption. Boiling is not required for bathing as long as you do not ingest. Bring all water to a boil, let it boil for one (1) minute, and let it cool before using. Boiling kills bacteria and other organisms in the water.

Alternative methods for residents that are not able to boil their water are:

  • Fresh, unscented, liquid household bleach. To do so, add 8 drops (or 1/8 teaspoon) of bleach per gallon of clear water or 16 drops (or 1/4 teaspoon) per gallon of cloudy water, mix thoroughly, and allow it to stand for 30 minutes before using. A chlorine-like taste and odor will result from this disinfection procedure and is an indication that adequate disinfection has taken place.
  • Water disinfection tablets following the manufacturer’s instructions.
  • Bottled water.

Boiling water is a precautionary measure required if there is loss of pressure within areas of the water system. We will inform you when tests (including 24 hours of incubation) show that water is safe to drink and you no longer need to boil your water. We anticipate resolving the problem within 4 days.

Napa Valley College Update

October 13, 2017

Napa Valley College update: New statement on school closure

The County of Napa has asked Napa Valley College to remain open as an evacuation shelter through Wednesday, October 18.

To accommodate this critical need for our community, the college will remain closed for classes, student services, and events through Sunday, October 22. Napa Valley College staff, faculty, and administrators will return to work on Thursday, October 19 and Friday, October 20 to gather and develop plans for providing instruction and services to students for the remainder of the semester.

The college plans to resume classes, services, and events on Monday, October 23.

The college has created special information lines for students, staff, and faculty at: (707) 256 – 7201 or (707) 256 – 7202

* *  * * * * * * * * * * * * * * * * * * 

13 de octubre del 2017

Actualización del Colegio del Valley de Napa: nueva declaración sobre el cierre de la escuela

El condado de Napa le pidió al Colegio del Valle de Napa que permanezca abierto como refugio de evacuación hasta el miércoles 18 de octubre.

Para acomodar esta necesidad crítica para nuestra comunidad, la universidad permanecerá cerrada y no abra clases, servicios para estudiantes y eventos hasta el domingo 22 de octubre. El personal, la facultad y los administradores del Colegio de Napa regresarán a trabajar el jueves 19 de octubre y el viernes de octubre 20 para reunir y desarrollar planes para proporcionar instrucción y servicios a los estudiantes para el resto del semestre.

La universidad planea reanudar clases, servicios y eventos el lunes 23 de octubre.

La universidad ha creado líneas de información especial para estudiantes, personal y facultad en: (707) 256 - 7201 o (707) 256 - 7202

Napa Fire Information

Stay Connected

UPDATE: Monday, October 16; 9:45AM

All boil water notices have been lifted for the City of Napa.

Sunday, October 15, 2017, 3:00pm

Earlier today, the ADVISORY evacuation notice was lifted for the east side of the City of Napa. Additionally, current Cal Fire incident maps show completed containment lines along the Nuns and Atlas fires where they are adjacent to or near the City of Napa. The lifting of the Advisory and the containment lines are both significant to our community as they indicate a greatly reduced threat of fire entering the City. We remind City residents that fire crews continue to battle these fires and we ask that you continue to use caution, stay vigilant, and yield to fire personnel as well as utility crews so they can continue to make progress.   City residents should use today to take a breath, enjoy a day of clear skies and cleaner air,  and  nonetheless pay attention to information and weather changes while both the city and public safety officials will continue to provide current and relevant information to keep everyone informed accurately.

On behalf of the Mayor and City Council, we would like to again express our most sincere  gratitude to our local, regional, national and international  first responders and all support personnel , including CAL Fire/OES  and PG&E , who have done such outstanding work to save and protect our community. We are very fortunate to  have such committed and dedicated men and women serving us.

We would like to ask that you take a moment to reflect on the events of this last week and take a moment of silence for those who have lost their lives during this event. The losses suffered, and for those who continue to suffer, will take a long time to overcome. We are fortunate to live in a very generous and caring community. Please continue to find ways to help your neighbors in Napa, Sonoma and Solano counties. Your kindness goes a long way.  Stay tuned to City, County and regional websites and social media for continued information and updates, including volunteering and donation opportunities.

Here are some links for more specific details and updates:

Nuns fire info and weblink:  http://cdfdata.fire.ca.gov/pub/cdf/images/incidentfile1867_2853.pdf

Atlas fire info and weblink: http://cdfdata.fire.ca.gov/pub/cdf/images/incidentfile1866_2857.pdf

Latest Evacuation info: http://cdfdata.fire.ca.gov/admin8327985/cdf/images/incidentfile1866_2863.pdf

Charitable donation info: http://cdfdata.fire.ca.gov/admin8327985/cdf/images/incidentfile1866_2793.pdf

Volunteer info: http://www.californiavolunteers.org/index.php/Disaster_Volunteering/current_disasters/

 

Hoy temprano, el aviso de evacuación para el Este de la Ciudad de Napa fue concluido. Adicionalmente, los mapas recientes de Cal Fire muestran contención total en las lineas que estan a lo largo de los incendios Nuns y Atlas las cuales estan junto o cerca a la Ciudad de Napa. La terminacion del Aviso y la contencion de las lineas, ambas son significantes para nuestra comunidad ya que indican una gran disminucion en la amenaza de que un incendio entre a la Ciudad. Queremos recordarles a los Residentes de la Ciudad que equipos de bomberos aun estan batallando encontra de los incendios y les pedimos que continúen utilizando precaución y permitan el pasó a los bomberos así cómo a los proveedores de servicios para qué continúen progresando. 

En nombre de la Alcalde y Ayuntamiento, queremos otra vez expresarles nuestra mas sincera gratitud a nuestros proveedores de primeros auxilios tanto como locales, regionales, nacionales e internacionales. Así cómo a todo el personal de proveedores de apoyo y servicios cómo Cal Fire- EOS y PG&E, quiénes han hecho una gran labor en salvar y proteger nuestra comunidad. Estamos muy afortunados en tener a hombres y mujeres comprometidos y dedicados aquí auxiliandonos.

Les pedimos que se tomen un momento para reflejar sobre los eventos de esta ultima semana y tomarse un momento de silencio para quienes han perdido su vida durante este evento. Las perdidas sufridas, y quienes siguen sufriendo, va a tomarse mucho tiempo para sobresalir. Estamos afortunados de vivir en una comunidad muy generosa y cariñosa. Favor de seguir encontrando maneras de ayudar a sus vecinos en los condados de Napa, Sonoma, y Solano. Su bondad tiene largo alcance. Manténgase en sintonía a las paginas web regionales y medios sociales de la Ciudad y Condado para información continua y incluyendo oportunidades de ser voluntarios y hacer donaciones.

http://cdfdata.fire.ca.gov/pub/cdf/images/incidentfile1867_2853.pdf

http://cdfdata.fire.ca.gov/pub/cdf/images/incidentfile1866_2857.pdf

http://cdfdata.fire.ca.gov/admin8327985/cdf/images/incidentfile1866_2863.pdf

 
Sunday, October 15, 2017, 11:01am

CITY OF NAPA ADVISORY EVACUATION HAS BEEN LIFTED

Effective immediately the Evacuation Advisory in place within Napa city limits is lifted. Residents are reminded to exercise caution while emergency vehicles continue to operate within the area.

Efectivo inmediatamente se levanta el aviso de evacuación en los lugares dentro de los límites de la ciudad de Napa. A los residentes se les recuerda que deben tener precaución mientras los vehículos de emergencia continúan operando dentro de la zona.

Sunday, October 15, 2017, 10:14am

Napa Fire Complex

Community Meetings Scheduled Sunday—Online Viewing Available

NAPA –Napa County has scheduled two community meetings for Sunday, Oct. 15th .

A Spanish language meeting is scheduled for 1:00pm at St. John Catholic Church at 960 Caymus St, in Napa. A meeting is scheduled at 3:30pm at the Napa Valley Unified School District Auditorium located at 2425 Jefferson St, in Napa. Spanish and American Sign Language Translation will be available.

Both meetings will be on Napa Valley TV and streamed online at https://www.youtube.com/c/NapaValleyTV/live.

Actualización del Fuego/Incendio - Complejo de Napa

Juntas Comunitarias el domingo — Disponible En Línea

NAPA – El Condado de Napa ha programado dos juntas comunitarias para el domingo, 15 de Oct.

Una junta en Español está programada a las 1:00pm en la iglesia Católica de San Juan ubicada en 960 Caymus Street, Napa. La junta está programada a las 3:30pm en el Auditorio del Distrito Escolar de Napa Valley localizado en el 2425 Jefferson St. Napa.

Habrá traducción disponible en Español al igual que lenguaje de signos americano. La junta será transmitida en línea por medio de https://youtu.be/-iLtF_2-tFE.

Please visit Cal Fire’s website for the latest incident updates, to include current evacuations and road closures, on the fires burning in Napa, Sonoma, Lake and Mendocino Counties: www.fire.ca.gov/current_incidents 

This Map shows the progress of the fire from initial start date of October 9, 2017 to the morning of October 14, 2017.

*PARA INFORMACION DE INCENDIOS OPRIMA AQUI*

Napa Valley College update: New statement on school closure
Actualización del Colegio del Valley de Napa: nueva declaración sobre el cierre de la escuela

California has Secured Additional Federal Aid for Napa and Sonoma County Residents Impacted by Wildfires Click HERE for details.  Napa and Sonoma county residents impacted by the fires can apply for federal Individual Disaster Assistance online at www.DisasterAssistance.gov or by phone at 800-621-3362.

  • Updated County Information: www.countyofnapa.org
  • Nixle alerts: https://local.nixle.com/city/ca/napa or text your zip code to 888-777
  • Updated City of Napa Information: www.cityofnapa.org
  • Facebook and Twitter: The City of Napa and the County of Napa are both using Facebook to communicate information.
  • Register to let families know you are safe: www.safeandwell.org
  • You can also use the “check-in” function on Facebook.
  • City of Napa Information Call Center (707) 258-7817
  • County of Napa Call Center (707) 253-4501
  • Napa County Library is acting as a communication hub: live streaming news, helping people register Safe on Facebook and on safeandwell.org, internet access, signing up for Nixle, phone charging, etc.

Fire Information

  • Information regarding the Napa County fires, to include up-to-date maps, FAQs and Fact Sheets, can be found on the County of Napa's website here: www.countyofnapa.org

Evacuation Advisory Information

 Health & Air Quality Information

Water Information

  • UPDATE: Starting Sunday October 15, 2017 for water emergency calls and water turn-ons/turn-offs, please call 707-253-4451.
  • Lunes, 15 de octubre, para llamadas de emergencia sobre el agua o para restablecer o apagar el servicio de agua favor de llamar al 707-253-4451. 
  • Boil Water Notice Locations Reduced to 60 properties in Upper Silverado Country Club Area currently under evacuation. See Red Area On Map. All other City Water System locations are exempt from boil water Notice. 
  • Instructions for area under Boil Water Notice HERE

Community Resources

Comcast XFINITY WiFi Hotspots

Comcast has opened 78,500 XFINITY WiFi hotspots to help residents and emergency personnel gain Internet access and stay connected throughout the areas impacted by the Northern California wildfires. Access is available to anyone who needs it, including non-XFINITY customers, through October 31, 2017. 

For a map of XFINITY WiFi hotspots, which are located both indoors and outdoors in places such as shopping districts, parks and businesses, please visit www.xfinity.com/wifi.


Once at a hotspot, select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
XFINITY Internet customers can sign in with their username and password, and they will be automatically connected at XFINITY WiFi hotspots in the future.


Non-XFINITY Internet subscribers should visit the “Not an XFINITY Internet Customer” section on the sign-in page to get started.

 

Comcast’s Response and Support During the Northern California Wildfires - October 16, 2017

 

Situation Overview:

A week after several wildfires ignited in Northern California, firefighters are making progress toward containing the massive blazes that have killed at least 40 people and burned about 5,700 structures.  200 people remain missing. On Sunday, diminished winds gave firefighters a break in the weather to gain ground on the rash of fires that have scorched large swaths of Northern California, including Sonoma and Napa counties.

 

While some are saying things are “at a turning point,” more than a dozen fires continue to burn and as Governor Jerry Brown said over the weekend, “we are not out of the woods yet.” But in a sign of some relief, a number of residents are being allowed to return home as mandatory evacuation orders lifted in some areas, including the cities of Napa and Calistoga. Napa County is switching gears and turning its focus toward recovery, said county supervisor Belia Ramos.

 

For more information, Cal Fire is publishing daily updates here.

 

For more information about Comcast’s overall response and restoration efforts, please visit: http://california.comcast.com/  Our Twitter feed @ComcastCA is another good source of information.

 

Comcast Support, Service and Restoration Update

 

Service Outages

  • Currently, Comcast is experiencing approximately 9,193 Residential service outages in 15 cities, as follows:
    • Cloverdale: 57
    • Glen Ellen: 521
    • Kenwood: 677
    • Larkfield-Wikiup: 853
    • Napa: 44
    • Redwood Valley: 107
    • Santa Rosa: 3,648
    • Silverado Resort: 95
    • Sonoma: 3,152
    • Angwin, Calistoga, Healdsburg, Rohnert Park, Willits and St. Helena each have fewer than 11 outages

 

Restoration Efforts

  • Comcast is working in partnership with local authorities, as well as utility and other infrastructure and service providers to ensure that our restoration efforts can take place quickly, while working within safety guidelines and other incident response protocols
  • Important Note:  The fires have caused widespread power failures that disrupt Xfinity services. Even when the power is restored, Xfinity services may still not be working. This is because power lines and Xfinity lines do not always travel the same path. We are working as quickly as possible, within safety guidelines, to restore services.

 

Customer Support

  • During this crisis, Comcast will NOT charge fees for early termination, late fees, relocation fees or any other fees related to damaged or lost equipment
  • We will work with our customers to resolve any issues they may be having as quickly and efficiently as we possibly can
  • If a customer wants to suspend XFINITY services for an extended period of time, but would like to retain use of mobile apps such as Stream TV, Connect, My Account, XFINITY Home, and more, we'll enable them to do so for up to four months and will significantly reduce their bills during this time
  • A list of Frequently Asked Questions for customers can be found at http://california.comcast.com

 

Community Support

  • We continue to support 19 evacuation centers in 11 cities and 8 emergency response/command centers throughout the impacted areas
  • We have installed TVs and video services in numerous evacuation centers
  • Comcast has opened 78,500 free XFINITY WiFi hotspots throughout the California region
    • For a map of XFINITY WiFi hotspots, which are located both indoors and outdoors in places such as shopping districts, parks and businesses, please visit:  xfinity.com/wifi

 

Employees

  • We are supporting our employees in every way possible, from providing financial support for displacement costs to monitoring air quality and making staffing adjustments as needed
  • As is always the case, safety is our overriding priority
  • We issue daily communications to our field teams, and ensure they are equipped with and know how to use the proper safety gear and are aware of and actively implementing all safety protocols

 

 

How To Help

For donation information:

It is respectfully requested that we no longer receive donations at the Southern LNU Complex Incident Command Post (ICP). Our evacuation shelters are also no longer accepting donations, with the exception of the items listed below. On behalf of our evacuation centers, a heartfelt THANK YOU!

  • Napa Valley Community College is only accepting new items/supplies/clothing.
  • American Canyon College needs extra-large men’s sweats.

The Napa Valley Community Foundation has mobilized its Disaster Relief Fund.
(707) 254-9565 or www.napavalleycf.org
3299 Claremont Way #2, Napa, CA 94558

For volunteer information:

Please contact the Center for Volunteer and Nonprofit Leadership (CVNL).
(415) 479-5710 or www.cvnl.org
65 Mitchell Blvd #101, San Rafael, CA 94903