Reporting a Problem with your Drinking Water
Before reporting a problem, please note whether your concern is with the water’s color, taste, odor, or something other, and be prepared to answer the following questions:
- Is the problem in the hot water, cold water, or both?
- Is the problem observed at all faucets?
- Do neighbors see a similar problem?
- Is there construction activity nearby?
Call Water Division staff at 707-257-9521.
View the City’s Monthly Summaries of Water Quality Complaints (PDF).