Update October 10, 2019:
Due to the massive increase in traffic to PG&E's website, they have created an alternate website for customers to check their address (at this point, shutoffs are complete in Napa County, but customers can use the outage map to see restoration times, as they are made available).
Alternate website: https://www.arcgis.com/apps/Cascade/index.html?appid=cb0658a472664835aa4defffc6d6868b
Outage map: http://critweb-outage.pgealerts.com/
There is still no ETA for when power might be restored, but PG&E has said that inspections will begin later today so they can begin to plan the restoration process.
FROM PG&E:
PSPS UPDATE: Restoration Begins in Some Areas Affected; 126,000 Customers Restored; Current Impacted Count is 600,000
PG&E Continues to Monitor Weather Conditions; No Equipment-Related Fires Reported
Executes Final Wave of Safety Turnoffs in Kern County, Impacting Approximately 4,000 Customers
SAN FRANCISCO, Calif. — On Thursday morning, October 10, Pacific Gas and Electric Company (PG&E) reported that improving weather conditions in some parts of the areas affected by the Public Safety Power Shutoff (PSPS) have allowed for safety inspections, repairs and restoration in some areas to begin. Approximately 126,000 customers were restored by 6 a.m. Thursday.
There are still currently approximately 600,000 customers without power as a result of the PSPS event, which began on early Wednesday.
Updates
• There were no reported fires related to PG&E equipment in the PSPS impact zone.
• As of 6 a.m. Thursday, peak wind gusts — a major factor in the decision to implement a PSPS — have been recorded at 77 mph at Mt. St. Helena West in Sonoma County and 75 mph at Mount Diablo in Contra Costa County since midnight. Both of these areas were de-energized in the PSPS action.
• The company has received many preliminary reports of vegetation-related damage to its equipment in these areas.
• A third phase for portions of Kern County is scheduled for late morning Thursday. Due to changing weather forecasts, PG&E now expects this event to impact approximately 4,000 customers. Earlier forecasts predicted impacts to 40,000 customers in this area.
• Safety inspections, repairs and power restoration will begin in specific areas once a weather “all clear” is given.
• Customers not impacted by the PSPS may experience power outages due to PG&E equipment damaged during this major event.
• Resources standing by to support the restoration include more than 6,300 on-the-ground field personnel and 45 helicopters. Crews will conduct visual inspections and will make repairs as necessary if any damage is found.
• The number of circuit-miles requiring inspection includes nearly 25,000 miles of distribution lines and 2,500 miles of transmission lines, a combined distance measuring longer than a trip around the circumference of the Earth.
“We faced a choice between hardship or safety, and we chose safety. We deeply apologize for the inconvenience and the hardship, but we stand by the decision because the safety of our customers and communities must come first,” said Michael Lewis, Senior Vice President, Electric Operations.
Weather Updates
Dangerous weather conditions are expected to continue in parts of the Sierra Foothills and Bay Area until midday Thursday. Similar conditions in Kern County are beginning late morning Thursday and lasting through midday Friday.
For restoration to begin, the company must inspect its affected equipment to ensure no damage has occurred to its equipment. As of 10 a.m., the company has not issued an “all clear” for the Bay Area. Inspection patrols take place during daytime hours.
About PG&E
Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation’s cleanest energy to 16 million people in Northern and Central California. For more information, visit www.pge.com and www.pge.com/news.
Public Information Line
Napa County has established a Public Information Line for the Emergency Operations Center. The public is encouraged to call (707) 299-1501, not the non-emergency dispatch number, for information regarding the Public Safety Power Shutoff. This line is staffed with English and Spanish speaking staff.
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El Condado de Napa ha establecido una Línea de Información Pública para el Centro de Operaciones de Emergencia. Se le pide al público que llame al (707) 299-1501, y no al número del despacho de emergencia, para información acerca de los Apagones de Electricidad por Motivos de Seguridad Publica. Esta línea tendrá personal asignado en inglés y español.
Update October 9, 2019:
Early this morning, PG&E turned off power for safety to counties in phase one (approx. 500k customers). That phase is complete. If you still have power IN THESE COUNTIES (see graphic) you will not lose power due to a PSPS.

Before restoring power, PG&E must inspect its equipment for damage and make any necessary repairs. That process cannot begin until the severe weather event has subsided. PG&E anticipates that this weather event will last through midday Thursday, with peak winds forecasted from Wednesday morning through Thursday morning and reaching 60 to 70 mph at higher elevations.
Given the prolonged period during which the wind event will unfold, and the large number of power line miles that will need to be inspected before restoration, customers are being asked to prepare for an extended outage. PG&E will provide updated restoration timelines following the conclusion of the severe weather event. For more information on PG&E’s public safety power shutoffs and current outages, including restoration information, please refer to PG&E directly: https://m.pge.com/#outages.
- City offices are open and operating business as usual.
- Recycling/waste collection and water services will continue uninterrupted during the power shutoff.
- Napa Sanitation has announced that there will not be sewer service interruptions during the power shutoff.
- Some traffic signals are out throughout town – please drive with caution and treat them as four way stops.
Update October 8, 2019:
PG&E has confirmed plans to shutoff power to up to 32,000 customers beginning late Tuesday night and in to Wednesday morning. PG&E should notify customers directly.
Napa County has established a Public Information Line for the Emergency Operations Center. The public is encouraged to call (707) 299-1501, not the non-emergency dispatch number, for information regarding the Public Safety Power Shutoff. This line is staffed with English and Spanish speaking staff.
PG&E’s website is experiencing increased traffic and experiencing delays. However, for more information on PG&E and public safety power shutoffs, including whether your address will be directly affected visit: https://www.pge.com/en_US/safety/emergency-preparedness/natural-disaster/wildfires/public-safety-power-shutoff-faq.page.
For PSPS information and Napa County maps, visit: https://readynapacounty.org/219/Public-Safety-Power-Shutoff
Napa County officials continue to monitor the situation and work with PG&E. Information will be shared via Nixle and the County’s social media platforms.
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PG&E ha confirmado planes de apagones de electricidad que afectará a aproximadamente 32,000 clientes desde el martes por la noche hasta el miércoles por la mañana. PG&E debe notificar a los clientes directamente.
El Condado de Napa ha establecido una Línea de Información Pública para el Centro de Operaciones de Emergencia. Se le pide al público que llame al (707)299-1501, y no al número del despacho de emergencia, para información acerca de los Apagones de Electricidad por Motivos de Seguridad Publica. Esta línea tendrá personal asignado en inglés y español.
El sitio web de PG&E está experimentando retrasos. Sin embargo, para obtener más información sobre PG&E y los apagones de electricidad de seguridad pública, incluido si su dirección será directamente afectada por los apagones, visite: https://www.pge.com/en_US/safety/emergency-preparedness/natural-disaster/wildfires/public-safety -power-shutoff-faq.page.
Para información sobre preparación en caso de emergencias y mapas del Condado de Napa, visite: https://readynapacounty.org/219/Public-Safety-Power-Shutoff
Funcionarios del Condado de Napa continúan vigilando la situación y trabajando con PG&E. Más información se compartirá a través de Nixle y las plataformas de redes social del Condado.
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City of Napa Website and Social Media
Website: www.cityofnapa.org
Facebook: https://www.facebook.com/cityofnapa/
Twitter: https://twitter.com/CityofNapa
Nextdoor: https://nextdoor.com/agency/feed/
PSPS Notifications
PG&E will notify customers in advance of a Public Safety Power Shutoff (PSPS). To ensure you receive your alerts, you should update your contact information:
Call: 1-866-743-6589
Online: https://www.pge.com/en_US/residential/your-account/account-management/manage-your-account/alerts-and-notifications/update-your-contact-information.page?WT.pgeac=Home-pod_WildfireReady-Contact-Aug19
Preparedness
For emergency preparedness information, including how to prepare for a public safety power shutoff, visit: www.readynapacounty.org and www.prepareforpowerdown.com. PG&E’s pre-outage preparedness information, as well as what to do during an outage, can be found here: https://www.pge.com/en_US/safety/emergency-preparedness/natural-disaster/wildfires/outage-readiness.page?WT.pgeac=Home-pod_WildfireReady-Aug19
- Have a personal safety plan in place for every member of your household (including pets).
- Plan for any medical needs like medications that need to be refrigerated or devices that require power.
- Build or restock your emergency supply kit, including food, water, flashlights, a radio, fresh batteries, first aid supplies and cash.
- Identify backup charging methods for phones.
- Learn how to manually open your garage door.
- If you own a backup generator, ensure it is ready to safely operate.
- Food safety tips can be found here: https://readynapacounty.org/212/Power-Outage
- Identify alternate charging options for devices, such as your car.
What to Expect
Should power be shutoff to parts of the City, this will affect traffic signals throughout town. Public Works is staging stop signs at all traffic signal locations in preparation for possible outages, and drivers are encouraged to use caution or avoid major intersections, if at all possible. Napa Police will be fully staffed during this event to ensure the safety of the community. At this time, City services are expected to be available, such as recycling/waste and water services.
Charging Stations & Resource Center
Charging Stations will be offered for those that may need charge their phones and devices during a sustained outage. Remember to bring your own charging cords. The following locations will be open:
Napa County Charging Centers (open 8 a.m. to 6 p.m.):
Pacific Union College - Fireside Room: 1 Angwin Ave., Angwin, 94508
Yountville Community Center: 6516 Washington St., Yountville, 94599
Lake Berryessa Senior Center: 4380 Spanish Flat Loop Rd., Napa, 94558
Crosswalk Church: 2590 1st St., Napa, 94558
Las Flores Community Center: 4300 Linda Vista Ave., Napa, 94558
PG&E Community Resource Centers (open 8 a.m. to 6 p.m.):
Calistoga Fairgrounds – 1601 N. Oak Calistoga 94515
Six Flags Discovery Kingdom Parking Lot – 1001 Fairgrounds Drive, Vallejo CA 94589
County Buildings:
Napa County Main Library
580 Coombs St Ste 1, Napa, CA 94559
Mon-Thurs 10 a.m. - 9 p.m.
Fri & Sat 10 a.m. - 6 p.m.
Sunday 1-5 p.m.
Napa County Office of Education - 2121 Imola Ave, Napa, CA 94559
Open 8 a.m. to 5 p.m.
Resources
To view areas that may be impacted in Napa County, visit: http://arcg.is/buyD0
For more information on PG&E and public safety power shutoffs, and to monitor the situation visit: https://www.pge.com/…/…/public-safety-power-shutoff-faq.page.
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Sitio web y redes sociales de la ciudad de Napa
Sitio web: www.cityofnapa.org
Facebook: https://www.facebook.com/cityofnapa/
Twitter: https://twitter.com/CityofNapa
Nextdoor: https://nextdoor.com/agency/feed/
Notificaciones de PSPS
PG&E notificará a los clientes con anticipación sobre un apagado de seguridad pública (PSPS). Para asegurarse de recibir sus alertas, debe actualizar su información de contacto:
Llamar: 1-866-743-6589
En línea: https://www.pge.com/en_US/residential/your-account/account-management/manage-your-account/alerts-and-notifications/update-your-contact-information.page?WT.pgeac=Home-pod_WildfireReady-Contact-Aug19
Preparación
Para obtener información sobre preparación para emergencias, incluyendo cómo prepararse para un corte de energía de seguridad pública, visite: www.readynapacounty.org
y www.prepareforpowerdown.com
La información de preparación previa al corte de PG&E, así como qué hacer durante un corte, se puede encontrar aquí: https://www.pge.com/en_US/safety/emergency-preparedness/natural-disaster/wildfires/outage-readiness.page?WT.pgeac=Home-pod_WildfireReady-Aug19
• Tenga un plan de seguridad personal para cada miembro de su hogar (incluyendo las mascotas).
• Planifique cualquier necesidad médica, como medicamentos que necesitan ser refrigerados o aparatos que requieren energía.
• Construya o reponga su kit de provisiones de emergencia, incluyendo alimentos, agua, linternas, un radio, baterías nuevas, provisiones de primeros auxilios y dinero en efectivo.
• Identificar métodos de carga de respaldo para teléfonos.
• Aprenda a abrir manualmente la puerta de su garaje.
• Si posee un generador de respaldo, asegúrese de que esté listo para operar de manera segura.
• Los consejos de seguridad alimentaria se pueden encontrar aquí: https://readynapacounty.org/212/Power-Outage
• Identifique opciones de carga alternativas para aparatos, como su automóvil.
Que esperar
Si se corta la electricidad en algunas partes de la ciudad, esto afectará las señales de tránsito en toda la ciudad. Obras Públicas está organizando señales de alto en todas las ubicaciones de las señales de tránsito en preparación para posibles interrupciones, y se recomienda a los conductores que tengan cuidado o eviten las intersecciones importantes, si es posible. La policía de Napa contará con personal completo durante este evento para garantizar la seguridad de la comunidad. En este momento, se espera que los servicios de la Ciudad estén disponibles, como los servicios de reciclaje / residuos y agua.
Estaciones de carga
Se ofrecerán estaciones de carga para aquellos que necesiten cargar sus teléfonos y dispositivos durante una interrupción sostenida. Recuerde traer sus propios cables de carga. Las siguientes ubicaciones estarán abiertas:
Crosswalk Church
2590 First Street, Napa
Horario: 8AM - 6PM
Centro Comunitario Las Flores
4300 Linda Vista Avenue, Napa
Horario: 8AM - 6PM
Recursos
Para ver las áreas que pueden verse afectadas en el condado de Napa, visite: http://arcg.is/buyD0
Para obtener más información sobre PG&E y apagones de electricidad para seguridad pública, y para monitorear la situación, visite: https://www.pge.com/…/…/public-safety-power-shutoff-faq.page