How often will I meet with my FSS case manager?

In addition to any interim or scheduled annuals, participants are required to maintain contact with their case manager at least four times a year regarding ITSP activities and program status or progress. Contact can be by telephone, email, mail, or face-to-face contact.


In the beginning, you may need more support and you may need to meet with your FSS Coordinator more often. Throughout your participation, we are available to help guide you to resources that can help you accomplish your goals.

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1. I’m not on Section 8 yet. Can I join FSS
2. Is the FSS program required?
3. Will I lose my housing assistance if I don’t graduate from FSS?
4. Will I lose my housing assistance if I do graduate from FSS?
5. What do I have to do to join FSS?
6. What do I need to do to stay on FSS?
7. How often will I meet with my FSS case manager?
8. What if my goals change?
9. Will my FSS escrow account count against me for Housing, Welfare, SSI, etc?
10. Can anyone else in my family join FSS?
11. What if my family member who lives with me is receiving cash aid for his/her child?
12. I have a disability and cannot work full time. Can I join FSS?
13. I already have a case manager at another agency. Will you coordinate?
14. What do I have to do to start earning Escrow?
15. What is the Family Self-Sufficiency Program?