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1. What is Napa CAMS?

Napa Community Awareness Management System (CAMS) is a public-private-community partnership, blending a mix of real-time crime-fighting and community policing aimed at improving neighborhood safety, promoting the success and growth of local businesses, and strengthening the Napa Police Department's efforts to deter, identify, and solve crime. Napa CAMS combines city-owned cameras and private-owned cameras into a consolidated awareness network.

The Napa Police Department can utilize your video feeds to assist during incident and to investigate past criminal acts.

2. Why should my business join?

The Napa Valley is a premier worldwide tourism destination.  The Napa Valley had over 3.5 million visitors in 2016.  With hotels, tasting rooms, and culinary arts, the downtown district of Napa is emerging as its own signature destination.  Special events, like Bottlerock, bring even more visitors to our city. 

Like any other world-class destination, Las Vegas or New York, the Napa Police Department is committed to providing a safe and secure environment for residents and visitors.  Unfortunately, we do not have the budgets of Las Vegas and New York.  However, what we do have is a strong community and your business can contribute to our common goals by sharing camera views with Napa CAMS.  With our community working together, we can have increased security, leading to a positive experience for residents and visitors alike.    

3. Has Napa CAMS been effective so far?

Yes. Napa CAMS has been active since January of 2019. In that short time, our operators have observed several in progress incidents resulting in arrests. Additionally, recorded footage has been helpful in several investigations.  

4. How much does it cost to be a part of Napa CAMS?

If you have an existing Genetec, Stratocast, or Comcast camera system, it is about $100 a year to join. If you have an existing commercial grade camera system, there may be additional costs depending on how many cameras and what type of equipment you own.

5. Does the city provide the equipment and services?

No. Each business is responsible for purchasing the necessary equipment and services from our list of approved vendors. Our Program Officers are available to check your existing equipment and determine compatibility with Napa CAMS.

6. Does the program require internet?

Yes, participants must have internet access.

7. Can I use my existing camera system as part of Napa CAMS?

Yes. Napa CAMS can link to existing camera systems that are certified to the ONVIF standard. A Napa CAMS Program Officer can assist you in determining if your camera is compatible.

8. What do we pay the city?

You do not pay the city any money to be a part of Napa CAMS. All costs are through approved vendors.  

9. Do I still have to call 9-1-1?

Yes, in the event of an emergency, businesses are required to call 911.