When do you read my meter? Can I read the meter myself?

A City service worker reads your meter every two months. Previous/Current read dates listed on your bill show the time period covered by your billed usage. Meters are read only to the thousands place, as the City bills in 1,000-gallon units.

In most cases, your meter is located close to the street just behind the curb in front of your property. It is in a ground level concrete box with a concrete lid. You can remove the lid by inserting a large screwdriver in the hole in the lid and lifting carefully. Simply read across the numbers on the meter. The far right place is fixed at zero, so the reading will be to the tens place. Single gallons can be read using the pointer on the dial. Being able to read your own water meter is a great way to track your consumption, check for leaks, and conserve this precious resource.

Show All Answers

1. Where does Napa's water come from?
2. Who is served by the City of Napa Water System?
3. What are the major components of the Water System?
4. How much water is used by City of Napa customers?
5. How do I establish water service?
6. How much does the water cost?
7. How can I pay my bill?
8. When do you read my meter? Can I read the meter myself?
9. Why do I need a backflow prevention device?
10. Will PG&E planned power outages affect my water service?
11. How do I report a leak?
12. If I have a leak, who is responsible for repairing it?
13. How do I get my water turned off so I can make repairs to my plumbing or irrigation?
14. How do I report a water quality concern?
15. Why does my water look dirty, have an odd color, or have particles in it?
16. Why does my water have a strange taste or odor?
17. Does the City add fluoride to the drinking water?
18. What is the water hardness?