Is there an underground leak adjustment and can I apply for it?

One underground leak adjustment is permitted within a 5-year period per account or address. The application must be received within 60 days from confirmation or discovery of the leak and the adjustment must be for more than 5,000 gallons of water. Please contact the Finance Department Revenue division at 707-257-9508 for additional information.

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1. How do I apply for water service?
2. How much is the deposit to open a water account inside/outside the City of Napa?
3. Is there an underground leak adjustment and can I apply for it?
4. Can my late fee be waived?
5. Can I get an extension to pay my water bill and keep my water service on?
6. Who else can I call for help with paying my bill?